Justus Ortiz
Athens,GA
Summary
Sales and inventory management professional with a proven track record at TSAV, excelling in customer service and team collaboration. Expertise in problem-solving, warehouse management, and logistics coordination. Consistently enhances client satisfaction through effective inventory strategies and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales and Development
TSAV
Athens, GA
08.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Inventory and Facilities Manager
TSAV
Athens, GA
07.2024 - 09.2025
- Conducted regular audits of inventory levels to identify obsolete, or slow-moving items for liquidation or discontinuation.
- Collaborated with cross-functional teams, including logistics personnel, to ensure seamless coordination between inbound shipments and warehouse operations.
- Managed the return process for defective or noncompliant products, ensuring timely resolution, and minimizing financial impact.
- Maintained accurate records of all purchase orders, invoices, contracts, and other procurement-related documentation.
Recruiter/Account Manager
Insight Global
Atlanta, GA
09.2023 - 04.2024
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Retail Sales Associate
Ashley Furniture Industries
Athens, GA
03.2022 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Screen Printer
Old Guard Graphics
Athens, GA
10.2021 - 04.2022
- Installed and repositioned screen printing plates and pressure roles.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Prepared, mixed and loaded screen ink.
- Monitored equipment and cloth entering and exiting processing area to prevent and quickly resolve issues.
- Prepared new color formulations and accurately replicated colors.
Sales Representative
Sutherlin Automotive Group
Athens, GA
03.2021 - 09.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Retail Sales Specialist
T-ROC - The Revenue Optimization Companies
Athens, GA
10.2020 - 03.2021
- Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
- In a market of 20-30 sales associates I always ranked in top 5 each month.
- Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
- Consistently met or exceeded individual sales goals while contributing to overall store success.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Closing Manager
Five Points Bottle Shop
Athens, GA
05.2019 - 10.2020
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Ensured smooth transition between shifts by effectively communicating with incoming managers and staff members.
- Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
- Oversaw 5-10 employees
Education
Bachelor of Business - Administration Business Administration and Management, General
Southern New Hampshire University
Manchester, NH12.2022
Skills
- Self-confidence
- Customer Loyalty
- Merchandising
- Candidate Screening
- Administrative Skills
- Recruiting and Sourcing
- Team Collaboration
- Time Management
- Customer Service
- Problem-Solving
- Cash Handling
- Customer Engagement
- Organizational skills (6 years)
- Management (2 years)
- B2B
- Talent Acquisition
- Phone etiquette (4 years)
- Microsoft Outlook
- Teamwork
- Warehouse Management (1 year)
- Computer skills
- Debits & credits
- Calendar management (6 years)
- Cash handling (2 years)
- Windows
- Team leadership (2 years)
- Upselling (3 years)
- Prospecting (1 year)
- Handling customer inquiries (4 years)
- Customer service (8 years)
- Customer relationship management
- Cashiering (1 year)
- Inventory management (1 year)
- Outdoor work (2 years)
- Negotiation (3 years)
- Hospitality (3 years)
- Microsoft Office
- Communication skills (8 years)
- Sales (3 years)
- Microsoft Access
- Inventory management
- Logistics coordination
- Effective communication
- Microsoft Word
- Networking
- Organizational skills
Websites
Certification
- Certified Forklift Operator
- Present
Links
www.linkedin.com/in/justus
Timeline
Sales and Development
TSAV
08.2025 - Current
Inventory and Facilities Manager
TSAV
07.2024 - 09.2025
Recruiter/Account Manager
Insight Global
09.2023 - 04.2024
Retail Sales Associate
Ashley Furniture Industries
03.2022 - 09.2023
Screen Printer
Old Guard Graphics
10.2021 - 04.2022
Sales Representative
Sutherlin Automotive Group
03.2021 - 09.2021
Retail Sales Specialist
T-ROC - The Revenue Optimization Companies
10.2020 - 03.2021
Closing Manager
Five Points Bottle Shop
05.2019 - 10.2020
Bachelor of Business - Administration Business Administration and Management, General
Southern New Hampshire University