Justyn Chang
Norristown,PA
Summary
Results-driven professional with 25 years of experience and focus on performance. Expertise in areas ranging from business administration to marketing and services to recruiting and training sales staff. Motivated leader with strong organizational and prioritization abilities.
Overview
34
34
years of professional experience
Work History
General Manager ( KOP Turnpike)
Sunoco LP/ 7-Eleven, Inc.
03.2016 - Current
- Effectively manage the turnpike location by directing sales promotions, implementing new programs and communicating to vendors Monitor inventory levels and work with Merchandising Managers to ensure maximum turnover of inventory without loss of sales Monitor and ensure compliance with all contractual merchandise agreements provide effective management of expenses, profits and losses to ensure the financial stability of the operation Recruit and properly staff facility; effectively train and develop all employees, and manage labor hours through proper scheduling Ensure that Company policies related to safety & security and EEO are administered and followed by all employees at all times Prepare and conduct performance reviews for all employees per Company policy.
General manager/Barista
Cafe Walnut Inc
04.2014 - 03.2015
- Directed and supervised employees, engaged in sales, inventory-taking, reconciling cash receipts, and performing services for customers.
- Hired, trained, and evaluated personnel in sales or marketing positions, promoting or firing workers when appropriate.
- Planned and coordinated advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
General Manager
Genesis Nails/ Heritage Nails
06.2012 - 04.2014
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Plan and coordinate work schedules for full time staff of 12-15, and keep records of employees' work schedules and time cards.
Sales Associate/Account Manager
Entourage Yearbook Inc
01.2012 - 06.2012
- Contacted new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
- Negotiated prices or terms of sales or service agreements.
- Prepared sales presentations or proposals to explain product specifications or applications.
- Raised over 650,000 dollars in revenue during six months.
President/Owner
Liberty Gas Station
11.2006 - 04.2011
- Directed, planned, and implemented policies, objectives, and business activities to ensure operations, maximized returns on investment, and increased productivity.
- Analyze daily operation to determine areas of potential cost reduction, sales improvement.(annual sale of 6.9 million dollars) Negotiated contracts and agreements with suppliers, distributors, federal or state agencies, and other organizational entities.
Coast Financial Director
National/East
09.1993 - 12.2009
- Trained and supervised staff for student conferences.
- Implemented program plans by ordering needed materials, scheduling speakers, reserving space, and handling other administrative details.
- Scheduled special events such as East Coast and National conferences, meetings, seminars, or retreats.
- Analyzed revenue and program cost data to determine budget priorities.
President/Owner
Pete's Cleaners Inc
04.2001 - 04.2006
- Oversaw activities directly related to making products and providing services.
- Reviewed financial statements, sales/ activity reports, and other performance data to measure productivity.
- Managed employees, prepared work schedules and assigning specific duties.
President/Owner
PageMax Inc
09.1994 - 04.2001
- Oversaw daily operation of prepaid cellphone sales.
- Planned budgets and authorized payments and merchandise returns.
- Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Official Court Interpreter
RITZ Inc
04.1991 - 05.1994
- Translated messages and testimonies in court simultaneously or consecutively into Korean language orally.
- Assigned to civil, criminal, Federal courts, and domestic proceedings.
- Trained and supervised other translators or interpreters.
Education
Bachelor of Business Administration - Business Administration
Temple University
Philadelphia, PA05.1994
Skills
- Customer Service Management
- Records Organization and Management
- Administrative Management
- Finance and Accounting Oversight
- Performance Assessment
- Recruitment and Hiring
- Inventory Tracking and Management
- Multitasking and Prioritization
- Budget Control
Timeline
General Manager ( KOP Turnpike)
Sunoco LP/ 7-Eleven, Inc.
03.2016 - Current
General manager/Barista
Cafe Walnut Inc
04.2014 - 03.2015
General Manager
Genesis Nails/ Heritage Nails
06.2012 - 04.2014
Sales Associate/Account Manager
Entourage Yearbook Inc
01.2012 - 06.2012
President/Owner
Liberty Gas Station
11.2006 - 04.2011
President/Owner
Pete's Cleaners Inc
04.2001 - 04.2006
President/Owner
PageMax Inc
09.1994 - 04.2001
Coast Financial Director
National/East
09.1993 - 12.2009
Official Court Interpreter
RITZ Inc
04.1991 - 05.1994
Bachelor of Business Administration - Business Administration
Temple University
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