Justyn Kong
Windsor,CT
Summary
Adept at driving sales and enhancing customer experiences, I leveraged my exceptional communication and upselling skills at Foot Locker to exceed sales goals. My leadership and problem-solving abilities, honed across roles from banking to retail, consistently improved team efficiency and customer satisfaction, making me a valuable asset to any customer-focused team.
Overview
4
4
years of professional experience
Work History
Sales Associate
Foot Locker
West Hartford, CT
10.2022 - 01.2024
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted customers and provided exceptional customer service.
Bank Teller
Windsor Federal Savings
Windsor, Connecticut
06.2021 - 12.2021
- Offered strong customer service skills, keeping customers satisfied while performing transactions
- Developed relationships with staff members and assisted co-workers
- Worked with departments across the company and participated in developing new ideas, initiatives, products, and services
Crew Member
McDonald's
Windsor Locks, Connecticut
03.2020 - 08.2020
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the restaurant and equipment
- Maintained a clean and safe work environment, resulting in a fast-paced service, minimum complaints, and a productive work environment
Education
Bachelor of Arts - Economics
University of Connecticut
Storrs, CT05-2026
Liberal Arts and Science -
Tunxis Community College
Farmington, Connecticut05-2024
Skills
- Customer service
- Communication skills
- Time management
- Leadership
- Guest services
- Computer literacy
- Upselling
- Problem-solving
- Calm demeanor
- Cash handling accuracy
- Friendly and outgoing
- Sales training
- Sales goals attainment
- Merchandising
References
References available upon request.
Timeline
Sales Associate
Foot Locker
10.2022 - 01.2024
Bank Teller
Windsor Federal Savings
06.2021 - 12.2021
Crew Member
McDonald's
03.2020 - 08.2020
Bachelor of Arts - Economics
University of Connecticut
Liberal Arts and Science -
Tunxis Community College
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