Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Sales Associate
Spectrum
Anderson, SC
08.2023 - 08.2024
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Developed promotional strategies to increase sales volume.
Maintained up-to-date knowledge of store merchandise and policies.
Conducted inventories on a regular basis to track stock levels.
Greeted customers and provided exceptional customer service.
Maintained cleanliness of store environment including floors, windows, displays.
Processed transactions using a point-of-sale system.
Provided accurate information about products, prices and services.
Customer Service Representative
Pool and Spa Depot
Bowling Green Kentucky , KY
08.2021 - 07.2023
Developed strong relationships with customers by providing personalized assistance and support.
Provided exceptional customer service to ensure customer satisfaction.
Answered customer inquiries via phone, email, and chat.
Identified opportunities for upselling additional products or services based on customer needs.
Implemented innovative methods for streamlining the customer service process.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Developed positive relationships with customers through friendly interactions.
Conducted regular follow-up calls with customers after resolving their issues.
Maintained detailed records of customer interactions, transactions and comments for future reference.