Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justyna McNamee

Hinckley,IL

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

3
3
years of professional experience

Work History

Sales Associate

Spectrum
Anderson, SC
08.2023 - 08.2024
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Developed promotional strategies to increase sales volume.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions using a point-of-sale system.
  • Provided accurate information about products, prices and services.

Customer Service Representative

Pool and Spa Depot
Bowling Green Kentucky , KY
08.2021 - 07.2023
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Answered customer inquiries via phone, email, and chat.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Implemented innovative methods for streamlining the customer service process.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed positive relationships with customers through friendly interactions.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Education

High School Diploma -

Hinckley Big Rock High School
Hinckley, IL
05-2021

Skills

  • Customer Needs Assessment
  • Business Development
  • Product Sales
  • Contract Preparation
  • Client Account Management
  • Sales Development

Timeline

Sales Associate

Spectrum
08.2023 - 08.2024

Customer Service Representative

Pool and Spa Depot
08.2021 - 07.2023

High School Diploma -

Hinckley Big Rock High School
Justyna McNamee