Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.
Overview
7
7
years of professional experience
Work History
Food and Beverage Attendant
Walt Disney World Parks And Resorts
03.2022 - 01.2024
Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
Maintained clean and organized dining areas for an enjoyable guest experience.
Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
Managed inventory levels effectively, reducing waste and maintaining optimal stock levels for efficient operations.
Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Assistant Manager
Citi Mattress
06.2017 - 09.2021
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Increased sales through effective merchandising strategies and targeted promotions.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Supervised day-to-day operations to meet performance, quality and service expectations.