Dynamic and results-driven professional with extensive experience as a Waitress Supervisor at Dinos Sports Lounge. Expert in table management and conflict resolution, enhancing guest relations and ensuring high standards of service. Proven ability to train and lead teams effectively, contributing to a positive dining experience in high-volume settings.
Overview
9
9
years of professional experience
Work History
Volleyball Coach
No Borders Volleyball Club
12.2023 - Current
Provided guidance and mentorship to volleyball athletes to help reach full potential.
Collaborated with fellow coaches to share best practices, leading to overall program improvement.
Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
Created positive and encouraging environment to motivate athletes to give best efforts.
Worked individually with players when struggling to enhancer confidence and strengthen court skills.
Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
Expanded community outreach with youth volleyball clinics, increasing youth participation in the sport.
Motivated athletes to continually improve their skills both on and off the court, resulting in increased success at competitive events.
Monitored and evaluated performance of athletes to identify weaknesses and provide feedback for further improvement.
Ensured athlete safety during practices and competitions by following proper protocols and guidelines.
Reviewed and updated game strategies and techniques to optimize training sessions.
Prepared athletes for special competitions and tournaments.
Improved team performance by developing and implementing strategic game plans and practice sessions.
Developed players'' teamwork abilities by organizing team-building activities and fostering a positive team culture.
Researched and implemented new training methods and technologies to increase athleticism.
Organized travel logistics for away games, ensuring efficient transportation arrangements for all team members.
Consistently led teams to playoff appearances through effective coaching techniques and strong leadership skills.
Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
Stretched, warmed up, and completed conditioning exercises properly to reduce injuries.
Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Developed and implemented useful and progressive training plans to improve skills of athletes of all ages and abilities.
Assisted in fundraising efforts to support the volleyball program, enabling the purchase of new equipment and uniforms.
Streamlined communication between players, parents, and staff through the use of online platforms and regular meetings.
Increased college recruitment opportunities for athletes by maintaining relationships with collegiate coaches and promoting player successes.
Improved player nutrition and wellness with introduction of tailored health and dietary program.
Waitress Supervisor
Dinos Sports Lounge
12.2019 - Current
Managed table turnover rate effectively allowing for more guests served per shift.
Ensured timely delivery of food orders by closely monitoring kitchen times and collaborating with waitresses to resolve any issues efficiently.
Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Receptionist
Styles By Denise
04.2016 - 11.2019
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Southmoreland Highschool
Scottdale, PA
06-2019
Skills
Table management
Order accuracy
Staff supervision
Conflict resolution
Customer service
Effective communication
Time management
Work organization
Team building
Employee training
Food safety
Menu knowledge
Guest relations
Task delegation
Waiting tables
Strong leadership
Food and beverage service
Relationship building
Greeting and seating guests
Worker training
Critical thinking
Cash handling
Opening and closing procedures
Payment acceptance
Safety training
High volume dining
Timeline
Volleyball Coach
No Borders Volleyball Club
12.2023 - Current
Waitress Supervisor
Dinos Sports Lounge
12.2019 - Current
Receptionist
Styles By Denise
04.2016 - 11.2019
High School Diploma -
Southmoreland Highschool
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