Justynne Falco
Torrance,CA
Summary
College graduate and experienced leader with strong background excelling in customer service and administrative support. A fast learner who thrives on interacting with people and providing unparalleled assistance to internal employees, external guests, and clients. Experienced with coordinating and managing diverse activities for different demographics. Utilizes creative planning and organizational skills to deliver engaging events that meet community needs. Track record of fostering positive participant experiences and seamless event execution.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Activities Coordinator
Imperial Care Center
Studio City, CA
09.2025 - Current
- Developed and implemented engaging recreational programs for residents to enhance social interaction.
- Organized seasonal celebrations that fostered a festive atmosphere within the facility while respecting cultural diversity.
- Facilitated communication between staff, residents, and families to address needs and feedback effectively.
- Monitored residents' interests and preferences to tailor activities that promote well-being and engagement.
- Trained and mentored junior staff on best practices for resident activities coordination.
- Implemented art therapy sessions aimed at promoting emotional well-being and self-expression among participants.
- Stretched minimum monthly budget of $(1,000) to cover planned activities through creative use of resources for over 120 Pts.
Assistant Office Manager
Barrister Executive Suites Inc.
01.2021 - 09.2025
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Coordinated with our IT department to upgrade office technology, enhancing overall efficiency and data security.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
- Trained new employees on office procedures and software applications for smoother onboarding.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Sales Associate
Burlington Coat Factory Warehouse
01.2019 - 01.2021
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Managed inventory levels, ensuring optimal stock availability for sales promotions.
Daycare Assistant
St. Catherine's Laboure School
01.2019 - 01.2019
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Supported daily classroom activities and ensured a safe environment for children.
- Assisted lead teachers in implementing lesson plans and engaging students in educational activities.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
Education
Associate of Arts - General Studies
El Camino College
01.2021
High School Diploma -
North High School
01.2015
Skills
- Computer/Math knowledge
- Staff training
- Inventory control
- Credit and collections
- Documentation and recordkeeping
- Calendar management
- Arts and crafts instruction
- Attention to detail
- Teamwork and collaboration
- Time management
- Multitasking
Certification
- Activity Director Certificate, Kling Consultant - October 2025
Timeline
Activities Coordinator
Imperial Care Center
09.2025 - Current
Assistant Office Manager
Barrister Executive Suites Inc.
01.2021 - 09.2025
Sales Associate
Burlington Coat Factory Warehouse
01.2019 - 01.2021
Daycare Assistant
St. Catherine's Laboure School
01.2019 - 01.2019
Associate of Arts - General Studies
El Camino College
High School Diploma -
North High School