JUTAMAT SAMNAKBANKOK
Chicago,USA
Summary
Dynamic hospitality professional with extensive experience at Jazz Showcase, excelling in high-volume beverage service and team training. Proven ability to enhance guest experiences through polished service and effective mentorship. Skilled in cocktail preparation and POS systems, consistently delivering exceptional results in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender & Beverage Server
Jazz Showcase
Chicago, USA
04.2021 - Current
- Company Overview: a premier Chicago music venue
- Manage drink service for up to 80 guests per live set in a fast-paced lounge environment
- Prepare and serve classic and seasonal cocktails with consistency and speed
- Maintain bar setup, restocking, and closing procedures independently
- Deliver polished, attentive service aligned with the venue's elevated standards
- A premier Chicago music venue
FOH Trainer (Internal Role)
Jazz Showcase
Chicago, USA
04.2021 - Current
- Company Overview: a premier Chicago music venue
- Onboarded and trained 5+ new servers in POS systems, drink menu knowledge, and service flow
- Provided mentorship and support during high-volume shifts
- Reinforced service consistency and positive team dynamics
- A premier Chicago music venue
Household Manager
Chicago, USA
01.2018 - Current
- Managed scheduling, vendor coordination, and logistics for private households
- Applied discretion, multitasking, and organizational skills in high-responsibility roles
Event Organizer
Freelance
Chicago, USA
01.2014 - 12.2017
- Coordinated beverage service and logistics for private events (20-100 guests)
- Managed setup, presentation, and guest flow for culturally themed gatherings
Education
B.F.A. - Communication Design
Srinakharinwirot University
Bangkok, Thailand01.2017
Skills
- High-volume beverage service
- Bartending and cocktail preparation
- Front-of-house team training
- Mentorship and guest experience
- Table engagement and service
- POS system proficiency
- Digital bar sheets management
- Floor plan organization
- Beverage setup and logistics
- Event coordination
- Detail orientation
- Composure under pressure
- Hospitality focus
Certification
- BASSET Certified - Illinois Responsible Alcohol Service
- Food Handler's License - Valid in the State of Illinois
Availability
Open availability, including evenings, weekends, and holidays
Languages
English
Full Professional
Thai
Native/ Bilingual
References
References available upon request.
Timeline
Bartender & Beverage Server
Jazz Showcase
04.2021 - Current
FOH Trainer (Internal Role)
Jazz Showcase
04.2021 - Current
Household Manager
01.2018 - Current
Event Organizer
Freelance
01.2014 - 12.2017
B.F.A. - Communication Design
Srinakharinwirot University
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