Juthleen Marroquin
St. Petersburg,FL
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Assistant Manager
Badfins Food&Brew
Clearwater Beach, Florida
05.2020 - 07.2025
- Assisted in managing daily operations of food and beverage service.
- Trained staff on customer service and food safety standards.
- Coordinated inventory management and supply ordering processes.
- Maintained a clean and organized dining environment
- Operating POS system
- Implemented new procedures to improve efficiency in service delivery.
- Resolved customer complaints to enhance overall dining experience.
- Ensured compliance with health regulations and safety protocols.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
Server
Harps Of Trinity
Trinity, Fl
03.2018 - 05.2020
- Provided excellent customer service in fast-paced dining environment.
- Took and relayed food orders accurately to kitchen staff.
- Processed payments efficiently using point-of-sale systems.
- Assisted with training new servers on restaurant procedures.
- Upsold menu items to enhance guest dining experience.
- Resolved customer complaints professionally and promptly.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Fivay High School
Port Richey, FL 08.2016 - 07.2017
Skills
- Customer service
- Staff training
- Food safety compliance
- Inventory management
- Point of sale operation
- Team leadership
- Communication skills
- Problem solving
- Organizational skills
Languages
Spanish
Limited
Certification
- ServeSafe Certificate
Timeline
Assistant Manager
Badfins Food&Brew
05.2020 - 07.2025
Server
Harps Of Trinity
03.2018 - 05.2020
Fivay High School
08.2016 - 07.2017
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