Juvenal Azocar
Miramar,FL
Summary
Product Knowledge | Lead Qualification | Customer Service Analyst | Marketing | Contract Negotiation | Agile | Staff Development | Leadership | Finance | Forecasting. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
13
13
years of professional experience
Work History
Manager
Modern Interior Works
12.2020 - Current
- Managed and trained staff in reporting requirements and proper documentation of sales contracts, supporting documentation and customer communications
- Coordinated communications between construction department, administration and other departments as needed
- Assisted construction management and accounting in collections of customer deposits and other concerns.
COOK, PRE-COOK
MERLINS ENTERPRISES INC, IRA
Boynton Beach, FL
10.2022 - 02.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Administrator | General De Ventas, Manager
Suministros Corporativos Jare
Maracay, Venezuela
11.2010 - 11.2020
- Planned and directed the day-to-day operations of the supermarket
- Developed strategies to improve customer service, drive store sales, and increased profitability
- Ensured customer needs are met, complaints are resolved, and service is quick and efficient
- Oversaw the marketing of meat products, (Pork, Beef, Poultry and everything related to the meat industry)
- Imported and distributed Carcass Meat and Compensated Cuts from Colombia, Brazil and Uruguay
- Supervised all the sales force in all marketing channels
- In charge of the production and commercialization of line of “HAMBURGUESAS Y CHORIZO” brand.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved marketing to attract new customers and promote business.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
Administrator | General Manager, Marketing
Karnes Express
Maracay, Venezuela
08.2014 - 03.2017
- Oversaw and managed wholesale and retail sales of meat products in a meat supermarket
- Created business plans, arranging financing, hiring staff, reviewing sales and developing marketing strategies
- Oversaw daily activities, and identified business opportunities
- Meet ( Cow, Chicken, pork, lamb) Packaging, Cut, and Distribution Supervisor
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Identified appropriate marketing channels and target customers for campaigns.
Education
Bachelor’s Degree - Industrial Engineering
Universidad Nacional Abierta, IESA
2015
Skills
- Knowledge of
- Microsoft office (Word, Excel, PowerPoint)
- Customer Relationship Management
- Team Leadership
- Staff Management
- Sales and Marketing
- Business Planning
- Food and Beverage Management
- Finance and Accounting Operations
- Strategic Planning
- Productivity Performance
- Business Analysis
- Shrinkage Prevention
- Negotiation
- Managing Fleet Vehicles
Accomplishments
- Certify on Rentability and Developing of Products by London Consulting LLC
- Sales management and sales force administration
- Techniques and Processing of Meats and Sausages
- Finance for Non-Financial Executives
- Profitability Increase Program
Timeline
COOK, PRE-COOK
MERLINS ENTERPRISES INC, IRA
10.2022 - 02.2023
Manager
Modern Interior Works
12.2020 - Current
Administrator | General Manager, Marketing
Karnes Express
08.2014 - 03.2017
Administrator | General De Ventas, Manager
Suministros Corporativos Jare
11.2010 - 11.2020
Bachelor’s Degree - Industrial Engineering
Universidad Nacional Abierta, IESA
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