Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juvenal Zamudio

Chicago,IL

Summary

Customer-oriented, strategic-thinking operations and sales professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, turnaround management, territory development and revealing customer needs to deliver solutions. Tactical team builder and strategic planner seeking to leverage background into management role with leading-edge organization. Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

15
15
years of professional experience

Work History

Business Development Executive

Array
Chicago, IL
03.2023 - Current
  • Developed and implemented strategies to increase customer base and revenue growth.
  • Conducted market research and identified potential business opportunities.
  • Established strong relationships with key decision-makers within client organizations.

Dispatch Coordinator/Part-Time

Amazon Logistics
Downers Grove, IL
12.2020 - 09.2024
  • Worked with routing specialists, route managers, and the service department to optimize routes.
  • Forecasted workforce requirements based on daily workload and company targets.
  • Addressed questions, problems, or requests for service or equipment.

Director of Administration

Matter Discovery, LLC
Chicago, IL
01.2020 - 03.2023
  • Managed day-to-day office operations, including budgeting, purchasing, personnel management, payroll processing, and financial reporting.
  • Determined staffing requirements, interviewing, hiring, and training new employees.

Clients Services Specialist

D4, LLC
Chicago, IL
10.2015 - 12.2019
  • Collaborated with other departments such as sales, marketing, and finance to ensure timely resolution of customer issues.
  • Conducted follow-up calls to ensure that customers were satisfied with resolving their issues.

Account Executive

SDS, Inc
Chicago, IL
07.2010 - 09.2015
  • Acquired new business and drove revenue streams by providing cutting-edge services to clients.
  • Maintained accurate records of all sales activities using CRM software systems.

Education

Bachelor of Arts - Public Administration

Robert Morris University Illinois
Chicago, IL
05-1999

High School Diploma -

Penn Foster Career School
Scranton, PA
06.1994

Skills

  • Executive leadership
  • Industry partnership development
  • Defining the company vision
  • Strategic business planning
  • New business development
  • Revenue growth
  • Customer service
  • Relationship building
  • Logistics management
  • Problem-solving aptitude
  • Schedule management

Timeline

Business Development Executive

Array
03.2023 - Current

Dispatch Coordinator/Part-Time

Amazon Logistics
12.2020 - 09.2024

Director of Administration

Matter Discovery, LLC
01.2020 - 03.2023

Clients Services Specialist

D4, LLC
10.2015 - 12.2019

Account Executive

SDS, Inc
07.2010 - 09.2015

High School Diploma -

Penn Foster Career School

Bachelor of Arts - Public Administration

Robert Morris University Illinois
Juvenal Zamudio