Juveni Spencer
Springfield Gardens,NY
Summary
Multi-talented professional with many years of experience stocking retail merchandise and processing customer transactions. Skilled at receiving orders, organizing products on shelves, and providing excellent customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier Assistant
Burger King
Manhattan, New York
10.2015 - Current
- Greeted customers and provided assistance in locating items.
- Provided accurate cash register operations, including accepting payments and providing change.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints regarding sales and service.
- Organized shelves and displays to maintain an orderly appearance of the store.
- Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
- Answered customers' questions concerning location, price and use of merchandise.
- Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
- Processed returns and exchanges according to company policies and procedures.
- Informed customers about current promotions such as discounts on certain products or services offered by the store.
- Stocked shelves with incoming goods from delivery trucks as needed.
- Verified that all coupons were valid before processing them for payment.
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Adhered to safety regulations when handling sharp objects such as knives or scissors.
Intern
May Pen Tax Office
02.2015 - 03.2024
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Proofread documents before submitting them for review.
- Tested software applications prior to release and identified issues requiring resolution.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Organized information from multiple sources into accessible formats for easy retrieval.
- Supported senior staff members in the completion of complex projects within deadlines.
- Maintained accurate records of all activities performed throughout internship period.
Education
High School Diploma -
Kemps Hill High School
Kemps Hill District Clarendon, Jamaica07-2015
Skills
- Basic Math
- Inventory Support
- Reporting and metrics
- Drawer balancing
- Customer Service
- Store Cleaning
- Cash Handling
- Merchandise Restocking
- Payment Processing
- POS System Operation
- Teamwork and Collaboration
- Relationship Building
- Inventory processes
- Recordkeeping
- Loading and Unloading
- Verbal and Written Communication
- Product Scanning
- POS Systems
- Critical Thinking
- Problem-Solving
- Front Desk Operations
Certification
- Current completing Google Certification program on Data Analytics.
Languages
English
Professional
Timeline
Cashier Assistant
Burger King
10.2015 - Current
Intern
May Pen Tax Office
02.2015 - 03.2024
High School Diploma -
Kemps Hill High School