Juventina Narez
Salinas,CA
Summary
Dynamic professional with a proven track record in customer service and teamwork, demonstrated at premier companies like Starbucks. Excelled in fast-paced environments, enhancing customer satisfaction and fostering team collaboration. Skilled in time management and problem-solving, achieving efficient financial transactions and positive customer interactions.
Overview
5
5
years of professional experience
Work History
Sales Associate
Guess
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Waitress
Fish And Chips
01.2023 - 04.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Barista
Starbucks, Barista
01.2020 - 12.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Salinas High School
Salinas, CA05.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Guess
06.2024 - Current
Waitress
Fish And Chips
01.2023 - 04.2024
Barista
Starbucks, Barista
01.2020 - 12.2022
High School Diploma -
Salinas High School