Juvina Monteiro

• Assisted in preparing surgical instruments and sterile supplies for various procedures.
• Maintained sterile field and ensured adherence to safety protocols during surgeries.
• Collaborated with surgical teams to facilitate smooth workflow and efficient operations.
• Monitored patient vitals under anesthesia supervision, ensuring safety throughout procedures.
• Maintained high infection control standards.
• Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
• Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
• Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
• Mentored new surgical technologists, sharing expertise and fostering their growth within the profession.
• Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.

• Medical Secretary
• Managed clerical and administrative tasks in a fast-paced clinical and hospital environment.
• Scheduled patient appointments, coordinated with physicians’ availability, and processed invoices and payments.
• Handled patient inquiries via phone, provided guidance, and managed multi-line phone systems.
• Processed medical insurance claims and patient billing while coordinating communication between healthcare providers and patients.
• Managed office correspondence, including handling faxes, mail, and preparing reports, invoices, and memos.
• Scheduled surgeries and follow-up appointments, sent reminders, and conducted follow-up calls or emails.
• Medical Assistant
• Assisted in patient care by scheduling appointments, measuring and recording vital signs, and maintaining accurate medical records.
• Prepared and sanitized examination rooms, restocked medical supplies, and ensured a sterile environment.
• Assisted physicians in clinical procedures, including minor surgeries and post-operative care, such as removing stitches.
• Coordinated prescription refills for patients and communicated with pharmacies to ensure timely medication availability.
• Worked collaboratively with healthcare professionals to ensure efficient patient care while maintaining confidentiality and compliance with HIPAA regulations.

• Managed incoming phone calls and emails, scheduled and confirmed patient appointments, and accurately input patient data into the company’s electronic systems.
• Organized workflow and appointment scheduling by reviewing and routing correspondence, processing patient referrals, and coordinating assignments.
• Oversaw nurse and aide scheduling to ensure full shift coverage, optimizing staffing efficiency and patient care continuity.

• Patient Coordination & Intake: Managed patient registration, scheduled appointments, and facilitated referrals to optimize patient flow and care efficiency.
• Clinical Procedures: Measured vital signs, performed EKGs, and conducted venipuncture for laboratory testing with precision and adherence to safety protocols.
• Pediatric & OB/GYN Support: Assisted with pediatric care, including growth measurements and immunization preparation; provided translation services for Cape Verdean Creole-speaking patients.
• Efficiency & Workflow Optimization: Administered over 150 patient assessments monthly, improving patient flow efficiency by 25% through strategic scheduling and effective use of electronic health records (EHR) systems.
• Laboratory & Diagnostic Accuracy: Performed comprehensive diagnostic testing and specimen collection, increasing diagnostic accuracy by 20% within six months through advanced techniques in phlebotomy and sample handling.

• Processed phone orders, completed sales transactions, scanned merchandise, and verified merchant numbers with accuracy.
• Managed inventory by accurately receiving, stocking, and organizing orders to maintain optimal store operations.
• Assisted customers with inquiries and scheduled appointments for various workshops, ensuring a seamless customer experience.

GPA: 4.2

Medical Assistant Certification