Committed professional with experience in customer service and sales. Demonstrated ability to take initiative and effectively prioritize tasks to ensure projects are completed on time. Possesses excellent interpersonal and communication skills, which have enabled successful team collaboration.
Overview
17
17
years of professional experience
Work History
TEAM MEMBER
WHOLE FOODS MARKET
11.2022 - Current
Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
Communicated effectively with customers, supervisors, and team members
Performed opening and closing duties, including store cleaning and restocking
Arrived on time for shifts and adhered to company dress code guidelines
Greeted customers and answered questions regarding products and promotions
Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
Provided excellent customer service through solving problems and answering questions
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
INTERNSHIP
WALK LONG BEACH
01.2022 - 05.2022
Helped surveyed the community, which would be helpful for updating the zoning regulations and reshaping the future of the neighborhood
Took part in the Walk to School event by giving away bookmarks with instructions on how to properly cross the street safely, gave away stickers with images of fruits and vegetables, and given away packets of activity books
Engaging in walking loops project by following directions on the map, looking at the infrastructures, maps, checking to see if its still there and if no longer there to update the walking loop cards
Write up the updated walking loops to the supervisor
Went to see the alley in Court Waite, Long Beach and write up suggestions on making it a better and safer for the pedestrian and automobile
Participated in client meetings and team discussions and offered feedback
Helped create solutions for current team challenges
SALES ASSOCIATE
TREASURE ISLAND BODY JEWELRY
09.2007 - 09.2016
Greeted customers warmly and offered assistance
Helped customers find and select products
Kept work area clean, organized and free of clutter at all times
Assisted customers with product selection to ensure customer satisfaction
Operated cash register and POS to handle purchases, refunds, and exchanges for customers
Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
Organized merchandise displays to promote higher levels of customer engagement
Handled customer complaints and inquiries in a courteous and efficient manner
Operated cash register and POS to process sales transactions and handle payments
Engaged with guests to understand and anticipate customer service needs
Performed cash register operations accurately according to company guidelines
Established a positive rapport with customers by delivering friendly, personalized service
Provided accurate information about products, prices and availability both in person and over the phone
Education
Associate of Arts - Geography
Pasadena City College
Long Beach, CA
06-2019
Skills
Workplace Safety
Customer Service
Positive Attitude
Goal Setting and Achievement
Attention to Detail
Flexible Schedule
Cash Handling
Computer Skills
Area and Facility Cleaning
Teamwork and Collaboration
Following Instructions
Languages
Tagalog - Fluent
English - Intermediate
Timeline
TEAM MEMBER
WHOLE FOODS MARKET
11.2022 - Current
INTERNSHIP
WALK LONG BEACH
01.2022 - 05.2022
SALES ASSOCIATE
TREASURE ISLAND BODY JEWELRY
09.2007 - 09.2016
Associate of Arts - Geography
Pasadena City College
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