Juxhina Kaçi
Zephyrhills,FL
Summary
Detail-oriented professional with a background in nursing, strong organizational skills, and experience in customer service and online selling. Fluent in multiple languages and adapt at communication and coordination.
Overview
4
4
years of professional experience
Work History
Healthcare Products Sales Agent
Bellister
10.2023 - 06.2025
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their health issues and medical history.
- Achieved top performer status within the company due to consistent high sales numbers.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Explained features and advantages of healthcare products or services to promote sales.
- Stayed current on company offerings and industry trends.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Informed customers of promotions to increase sales productivity and volume.
- Trained new employees on customer service, money handling and organizing strategies.
- Attended monthly sales meetings and quarterly sales trainings.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Registered Nurse
Muenster University Hospital
01.2022 - 06.2023
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Monitored patient reactions after administering medications and IV therapies.
- Managed patients recovering from medical or surgical procedures.
Telemarketing Sales Representative
Albacall
01.2021 - 11.2021
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered calls, took messages, and transferred calls to correct individuals.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Completed daily cold calling and outreach to build sales pipeline.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Served as a mentor for new hires within the telemarketing department by sharing best practices that contributed to their quick integration into the team.
- Met and exceeded monthly sales targets by utilizing persuasive sales techniques and product knowledge.
Education
Bachelor's Degree in Nursing - Nursing
Nursing Faculty
Tirana, Albania07-2019
Skills
- Adaptability to change
- Customer and client relations
- Patient services
- Team collaboration
- Pleasant speaking voice
- Computer proficiency
- Medical terminology
- Friendly and outgoing
- Punctual and reliable
Languages
English
Full Professional
Spanish
Limited Working
German
Professional Working
Albanian
Native or Bilingual
Timeline
Healthcare Products Sales Agent
Bellister
10.2023 - 06.2025
Registered Nurse
Muenster University Hospital
01.2022 - 06.2023
Telemarketing Sales Representative
Albacall
01.2021 - 11.2021
Bachelor's Degree in Nursing - Nursing
Nursing Faculty