Summary
Overview
Work History
Education
Skills
Timeline
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J'Vanae Deshone

Harker Heights,TX

Summary

Dynamic Operations Manager with a proven track record at D4C Dental Brands, enhancing corporate performance through innovative process improvements and effective organizational management. Skilled in data analysis and staff motivation, I have successfully driven business growth and customer retention by fostering team collaboration and implementing strategic business development initiatives.

Overview

3
3
years of professional experience

Work History

Operations Manager

D4C Dental Brands
05.2021 - Current
  • Develop and implement new business strategies for creating or improving processes and procedures to improve corporate performance
  • Direct day to day operations focused on the attainment of key business metrics.
  • Manage business performance and budgets along with profit and losses.
  • Maintain productivity and high quality patient care.
  • Organized team-building activities and implemented an employee recognition program
  • Develop schedules for orthodontics, pediatrics, oral surgery, general anesthesia, etc.
  • Developed talented team, participating in hiring, coaching, and performance management processes.
  • Monitored customer feedback and implemented changes as needed to enhance service quality.
  • Established operational policies, procedures, standards, and objectives in alignment with organizational goals.
  • Utilized problem solving skills to anticipate potential risks or obstacles within the organization.
  • Developed comprehensive plans for short-term initiatives as well as long-term goals.
  • Created an environment of open communication between departments that improved collaboration among teams.
  • Ensured compliance with all applicable laws, regulations, and policies across the organization.
  • Collaborated with team members to develop and execute marketing strategies based on organizational goals and priorities.
  • Demonstrated exceptional public speaking skills in front of diverse groups of people.

Education

High School Diploma -

Harker Heights High School
Harker Heights, TX
05.2019

Skills

  • Data analysis
  • Document control
  • Organizational management
  • Customer service
  • Logistics oversight
  • Process improvement
  • Customer retention
  • Financial management
  • Business development
  • Staff management
  • Expense reports
  • Invoice processing
  • Treatment coordinating

Timeline

Operations Manager

D4C Dental Brands
05.2021 - Current

High School Diploma -

Harker Heights High School
J'Vanae Deshone