Josue Villaseñor
Downey,CA
Summary
Dedicated professional with 15+ years of expertise in sales, customer service, and management. Consistently exceeds targets and delivers exceptional customer experiences. Skilled in understanding client needs, building lasting relationships, and strategic negotiation. Known for innovative problem-solving and driving revenue growth. Ready to leverage extensive experience in a new, dynamic environment.
Overview
9
9
years of professional experience
Work History
Treatment Coordinator
4M Dental Implants Center
Long Beach
02.2024 - Current
- Drive patient acquisition by leveraging diverse marketing platforms including television, social media, and radio to expand reach across the Los Angeles and Las Vegas markets
- Conduct virtual consultations to enlighten patients about dental treatments and pricing
- Facilitate patient access to financial aid through collaboration with lending institutions
- Consistently meet and exceed monthly sales targets, including call volume, appointment generation, and revenue attainment per new patient
- Successful in selling Dental Procedures from $2K-$50k per month from all our 7 locations virtually.
Patient Care Coordinator
Spinatomy Spine and Disc Centers
Culver City
03.2023 - 01.2024
- Consulting with patients alongside Chiropractic Doctors to assess appropriate treatment plans for individuals experiencing back pain
- Conducted daily meetings with VP of Operations to set daily and weekly sales targets
- Coordinate patients' care throughout their tenure with Spinatomy
- Assisted patients in obtaining loan approvals with our financial lenders such as Care Credit and Proceed
- Successfully sold and maintained sales for over $100,000 per month in treatment plans while providing our red carpet treatment.
Outreach Specialist
Optum
Huntington Beach
04.2020 - 03.2023
- Generate interest by customizing Landmark Health programs to member's health care needs; identifying gaps in medical coverage and recommending specific preventative care services to enhance their health goals
- Successful in scheduling multiple in-home health orientations for our providers
- Trained and developed our new associates by providing weekly sales meetings while gauging their weekly performances
- Collaborate and strategize with the department to meet monthly team quotas.
Operations Manager
24 Hour Fitness
Carson
01.2015 - 03.2020
- Hired, trained, and developed staff to maximize productivity while increasing revenue growth by selling memberships, merchandise and cross-selling current members with Personal Training packages
- Implemented daily audits to maintain proper compliance as the company directs
- Planned and executed weekly, and monthly training with staff to build the next leaders within the organization
- Ensured storefront is prepared for internal audits through analysis and preparation of quality assurance and inventory statistics
- Met and exceeded monthly, quarter, and year-over-year numbers by developing a successful team, understanding the numbers, and non-stop training.
Education
Associate of Arts -
California State University - Los Angeles
Los Angeles, CASkills
- Project Management
- Interpersonal Communication skills
- Public Outreach
- Executive Leadership
- Bilingual (Eng/Spa)
- Marketing
- Market outreach
References
Available upon request.
Projects
God's Children Foundation (Non-Profit)
Accomplishments
- Grant Cardone Master Sales Program
Timeline
Treatment Coordinator
4M Dental Implants Center
02.2024 - Current
Patient Care Coordinator
Spinatomy Spine and Disc Centers
03.2023 - 01.2024
Outreach Specialist
Optum
04.2020 - 03.2023
Operations Manager
24 Hour Fitness
01.2015 - 03.2020
Associate of Arts -
California State University - Los Angeles