Jvon Kuykendall
Indianapolis,IN
Summary
Versatile and results-oriented professional with a proven track record at Buffalo Wild Wings, adept in food presentation and crew training. Excelled in leadership roles, enhancing team productivity and customer satisfaction. Skilled in POS operation and food service, consistently delivering top-notch dining experiences. Demonstrated ability to mentor staff, driving efficiency and fostering a positive work environment.
Overview
13
13
years of professional experience
Work History
Lead Line Cook
Buffalo Wild Wings
Indianapolis, IN
06.2024 - Current
- Planned, prepared and cooked meals according to restaurant specifications.
- Ensured proper food safety standards were met at all times.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Kept stations stocked and ready for use to maximize productivity.
- Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
- Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
- Followed proper food handling methods and maintained correct temperature of food products.
- Cooked multiple orders simultaneously during busy periods.
- Checked completed orders for correct quantity and quality.
- Worked closely with cashiers to obtain order information and accurately complete customers' orders.
- Used grills, deep fryers and griddles to cook food.
Supervisor
Sparkling Image Car Wash
Indianapolis, IN
06.2023 - 05.2024
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
Restaurant Server
Wings Etc
Indianapolis, IN
11.2022 - 05.2023
- Greeted and seated customers promptly, courteously, and professionally.
- Recorded orders accurately into the Point of Sale system.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Followed up on guest requests in a timely manner.
- Assisted other servers as needed during peak hours or special events.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Assisted with stocking supplies such as napkins and silverware for dining areas.
- Conducted daily side work duties such as polishing glassware and restocking condiments.
- Processed payments from customers using cash registers or POS systems.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Complied with safety procedures when handling food items or cleaning materials.
- Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
General Laborer
MS-IL Staffing & Packaging
Indianapolis, IN
02.2012 - 02.2020
- Loaded and unloaded materials onto trucks for delivery to job sites.
- Operated hand tools and power tools to complete construction projects.
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
- Performed general maintenance duties such as painting walls or installing insulation.
- Unloaded building supplies from delivery trucks using forklifts or cranes.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Verified accuracy of picked items by comparing them against pick list.
- Utilized RF scanners to track inventory movements throughout the facility.
- Labeled packages accurately with destination addresses for shipping purposes.
- Used handheld scanners to key in data for packages.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Education
High School Diploma -
Warren Central High School
02-2012
High School Diploma -
Regent University
Virginia Beach, VASkills
- Food presentation
- Food assembly
- Crew training
- Training and mentoring
- Experience in leadership
- Sales Strategies
- POS operation
- Positive and professional
- Liquor, wine, and food service
- Hand and power tools
- Packing and shipping
- Pick products
Timeline
Lead Line Cook
Buffalo Wild Wings
06.2024 - Current
Supervisor
Sparkling Image Car Wash
06.2023 - 05.2024
Restaurant Server
Wings Etc
11.2022 - 05.2023
General Laborer
MS-IL Staffing & Packaging
02.2012 - 02.2020
High School Diploma -
Warren Central High School
High School Diploma -
Regent University
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