Customer service-focused professional skilled in relationship management and team collaboration—proven ability to enhance patron loyalty through effective communication and efficient operations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Truck Unloader
Red
Davenport, FL
05.2025 - 09.2026
Unloaded trucks, ensuring safe handling of goods and minimizing damage.
Loaded and unloaded packages from loading dock to trucks, maintaining workflow efficiency.
Handled packages safely while unloading and transporting.
Loaded and unloaded packages from loading dock to trucks.
Organized incoming shipments into designated warehouse areas for streamlined access.
Communicated with supervisors regarding supply needs and issues.
Reported any damaged goods to supervisor immediately upon unloading.
Picking Associate
Amazon
Columbia, SC
11.2025 - 01.2026
Picked customer orders accurately using handheld scanners.
Used handheld scanners to ensure accurate data input for order fulfillment.
Collaborated with receiving, shipping, and warehouse teams to facilitate seamless workflow.
Organized workstations to streamline shift operations.
Cashier
Riverbanks Zoo & Garden
Columbia, US
04.2022 - 11.2023
Took customer orders accurately and efficiently at the register.
Facilitated smooth transactions by efficiently processing credit cards, checks, gift cards, and coupons.
Processed new orders quickly and accurately, completing daily transactions.
Verified and balanced cash in register drawer at start and end of each shift for accurate financial records.
Maintained stocked cashier lanes and store shelves, ensuring availability of products for customers.
Stocked shelves with merchandise and organized products for easy access.
Education
High School -
Brookland Cayce High School
Cayce, SC
01-2025
Some College (No Degree) - Business Administration
Shaw University
Raleigh, NC
05-2026
Skills
Picking speed
Order fulfillment
Inventory management
Inventory tracking
Stock replenishment
Warehouse safety
Quality control
Time management
Problem resolution
Team collaboration
Relationship development
Communications
Customer service
Team Leadership
Affiliations
Football Team
Basketball Team
Timeline
Picking Associate
Amazon
11.2025 - 01.2026
Truck Unloader
Red
05.2025 - 09.2026
Cashier
Riverbanks Zoo & Garden
04.2022 - 11.2023
High School -
Brookland Cayce High School
Some College (No Degree) - Business Administration