Jacob Works
Newbern,NC
Summary
Knowledgeable Operator with strong background in safety and maintaining equipment. Adept at ensuring safe and efficient processes while generating high quality production. Proven ability to troubleshoot complex systems and maintain optimal throughput with teamwork and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Chemical Plant Operator
Nutrien
12.2021 - 07.2024
- Safety Team Leader, 2023-2024, Training shift members on safety policy, performing area safety inspections, planning and implementing projects to make work areas safer for operations and maintenance.
- Safety Observer in "Lightkeeper" program, observing work groups in area and providing data on at-risk behaviors to improve overall plant safety.
- Preparing Equipment for maintenance using Lock Out/Tag Out and Energy Isolation Procedures.
- Trained new operators in correct operation procedures, ensuring consistent performance and quality production.
- Enhanced production efficiency by optimizing chemical processing operations and equipment settings.
Operations Contractor, Chemical Plant
Holden Temporaries
05.2021 - 12.2021
- Supported Plant Operations, logging equipment data, adjusting performance parameters of equipment based on laboratory data.
- Performance of tasks following Lock Out/Tag out procedures and guidelines outlined in safe work permits.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
Department Manager, Lumber & Building Materials
Lowes Home Improvment
12.2020 - 05.2021
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Sales Associate
Builders Discount Centers
03.2020 - 08.2020
- Prepared Material Estimates based on building specifications and customer projects.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
Pro Services Specialist
Lowes Home Improvment
02.2018 - 12.2019
- Managed a diverse portfolio of projects, ensuring successful completion within budget constraints and meeting client expectations.
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
Installer Service Specialist
SoundWorks Custom Sound Systems
09.2012 - 12.2018
- Provided outstanding customer service, addressing questions and concerns throughout the installation process.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor of Arts - History
East Carolina University
Greenville, NC12-2018
Skills
- Aviation Sheet Metal Certified, Craven Community College
- Continuous improvement initiatives
- Preventive maintenance execution
- Adaptability to change
- Stress tolerance
- Regulatory compliance awareness
Certification
- Craven Community College Aviation Sheet Metal Training.
- Confined Space Entry Training – Occupational Safety and Health Administration (OSHA).
- Lockout/Tagout Training Certificate – Occupational Safety and Health Administration (OSHA).
Timeline
Chemical Plant Operator
Nutrien
12.2021 - 07.2024
Operations Contractor, Chemical Plant
Holden Temporaries
05.2021 - 12.2021
Department Manager, Lumber & Building Materials
Lowes Home Improvment
12.2020 - 05.2021
Sales Associate
Builders Discount Centers
03.2020 - 08.2020
Pro Services Specialist
Lowes Home Improvment
02.2018 - 12.2019
Installer Service Specialist
SoundWorks Custom Sound Systems
09.2012 - 12.2018
- Craven Community College Aviation Sheet Metal Training.
- Confined Space Entry Training – Occupational Safety and Health Administration (OSHA).
- Lockout/Tagout Training Certificate – Occupational Safety and Health Administration (OSHA).
Bachelor of Arts - History
East Carolina University
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