Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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JONELLA WILLIAMS

Hampton,VA

Summary

Well-qualified Property Management Professional with proven success in improving operations and solving problems. Effective at managing personnel, special projects, and property operations. Highly proficient in building lasting relationships with vendors, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

16
16
years of professional experience

Work History

Property Manager

Donaldson Management
02.2021 - Current
  • Prepare & present monthly financial, operational, and income/expense reports; report any variance from budget
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Hire, train, delegate and supervise staff; Maintain physical appearance of property through vendor contracts and on-site maintenance
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Collect and analyze budget guidelines, traffic logs, marketing data, and renewal data to present proper information as requested by Ownership
  • Conduct procurement efforts such as investigate products, services, and vendors for the benefit of the property as well as evaluate service quality and price for products and equipment
  • Monitor operating costs according to approved budget while maximizing gross potential
  • Reconcile monthly cash flow statement to the general ledger and submit journal entries when necessary.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Assistant Property Manager

Lynnhaven Management
09.2017 - 02.2021
  • Manage portfolio of 400+ rental units comprised of residential and multi- family properties
  • Perform quality control inspections to ensure company standards are being met
  • Carry out leasing process including showing properties, evaluating credit, and determining eligibility for approval
  • Meet monthly leasing goals to maintain overall occupancy of 98% and above
  • Perform accounting duties including billing, rent collection, and bank reconciliation
  • Communicated effectively with owners, residents, and on-site associates.
  • Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
  • Responded to messages and inquiries from various parties and used active listening and open-ended questioning skills to promote quick issue resolution.

Office Manager

Precise Contracting & Investments LLC
02.2014 - 08.2017
  • Market rental properties, prospect, and process applications
  • Assist with preparing and submitting bids for renovation work of foreclosed properties
  • Assign and schedule work orders for approved vendors
  • Inspect completed work for quality control
  • Review and input invoices into QuickBooks
  • Maintain accurate records of all vendors’ insurance and W-9
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Created, maintained and updated filing systems for paper and electronic documents.

Assistant Property Manager

Crestline Realty
09.2007 - 10.2012
  • Provide consistent quality customer service for healthy tenant retention
  • Successfully manage pipeline of events
  • Create and distribute marketing material to nearby businesses
  • Rent collection, generate late notices, process final account statements, and actively collect on delinquent accounts
  • Meet weekly and monthly performance goals
  • Generated leads for sales and rental properties through cold calls and referrals.

Education

Bachelor of Arts - Business Management

Ferrum College
Ferrum

Skills

  • Strong professional communication & presentation skills
  • Typing speed of 55 WPM
  • Sales and Marketing
  • Staff Coordination
  • Financial Budgeting and Reporting
  • Interior Renovations
  • MRI Accounting Software

Additional Information

  • PROFESSIONAL LICENSES: , VA Real Estate Salesperson License Expires: 7/31/2024

Timeline

Property Manager

Donaldson Management
02.2021 - Current

Assistant Property Manager

Lynnhaven Management
09.2017 - 02.2021

Office Manager

Precise Contracting & Investments LLC
02.2014 - 08.2017

Assistant Property Manager

Crestline Realty
09.2007 - 10.2012

Bachelor of Arts - Business Management

Ferrum College

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JONELLA WILLIAMS