Experienced hospitality professional with over 30 years in the restaurant business. Demonstrates genuine hospitality to all guests and excels in time management and organizational skills.
Overview
25
25
years of professional experience
Work History
Catering Coordinator
P.F. Chang's Bistro
Birmingham, AL
01.2017 - Current
Developed menus based on client preferences and budget constraints.
Processed invoices for payment after completion of each event.
Provided guidance and support to kitchen staff as needed throughout the event preparation process.
Assisted customers with food selection, inquiries and order customization requests.
Calculated and provided clients with proposals of potential costs to complete event.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Trained new employees to perform duties.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Explained goals and expectations required of trainees.
Office Manager
P.F. Chang's Bistro
Birmingham, AL
01.2007 - 01.2017
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Provided administrative support to management team including preparing reports and presentations.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Processed payroll accurately ensuring all employees were paid on time.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Managed office inventory and placed new supply orders.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Coded and entered daily invoices with in-house accounting software.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Key Holder
P.F. Chang's Bistro
Birmingham, AL
05.2006 - 01.2017
Ensured store was opened and closed in a timely manner according to company policies.
Reconciled daily sales receipts against cash drawer for accuracy.
Performed daily banking duties such as deposits and withdrawals of funds from registers.
Organized backroom storage areas to maximize efficiency of space utilization.
Managed key holder responsibilities such as opening and closing the store, setting alarms.
Counted and balanced registers.
Server Trainer
PF Changs Restaurant
Birmingham, AL
07.2000 - 05.2006
Server
PF Changs Restaurant
Birmingham, AL
07.1999 - 07.2000
Education
Associate of Science - Computer Aided Drafting & Design
Virginia College - Birmingham
Birmingham, AL
01-1998
General
Auburn University
Auburn, AL
Skills
Staff Training
Guest Engagement
Food Service Background
Organization and prioritization
Catering Coordination
Stable work history
Full service restaurant background
Timeline
Catering Coordinator
P.F. Chang's Bistro
01.2017 - Current
Office Manager
P.F. Chang's Bistro
01.2007 - 01.2017
Key Holder
P.F. Chang's Bistro
05.2006 - 01.2017
Server Trainer
PF Changs Restaurant
07.2000 - 05.2006
Server
PF Changs Restaurant
07.1999 - 07.2000
Associate of Science - Computer Aided Drafting & Design
Virginia College - Birmingham
General
Auburn University
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