Jylian Goddard
Columbus,OH
Summary
Adept at complex problem-solving and fostering team collaboration, I significantly enhanced operational efficiency at Dick's Sporting Goods, Inc. Leveraging strong decision-making and customer service skills, I improved sales strategies and customer retention at Claire's Boutique, showcasing my ability to drive results and exceed expectations.
Overview
4
4
years of professional experience
Work History
Warehouse Operations Associate
Dick's Sporting Goods, Inc
Columbus, OH
03.2022 - Current
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Packed boxes and stock using organizational guidelines.
- Supported other departments as needed including receiving, returns processing.
- Assisted in packaging and labeling of products for shipment.
- Processed, organized, and sensored incoming apparel to meet guidelines before sales floor placement.
Manager's Assistant
Claire's Boutique
Struthers, OH
01.2021 - 03.2022
- Utilized company reports to analyze sales, gross profit and inventory activity.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Responded to customer issues to provide immediate resolution and improve retention.
Education
Some College (No Degree) - Psychology
Youngstown State University
Youngstown, OHSkills
- Team collaboration
- Complex Problem-solving
- Clear communication
- Sorting and labeling
- Complaint resolution
- Decision-making
- Verbal and written communication
- Customer service
Languages
Spanish
Limited
ASL
Elementary
References
References available upon request.
Timeline
Warehouse Operations Associate
Dick's Sporting Goods, Inc
03.2022 - Current
Manager's Assistant
Claire's Boutique
01.2021 - 03.2022
Some College (No Degree) - Psychology
Youngstown State University
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