Summary
Overview
Work History
Education
Skills
Published Writer/Beaded Jewelry
Timeline
StoreManager
Jyll Bentley

Jyll Bentley

Cashier
Sandy,UT

Summary

Dynamic Stencil Department Manager at Fundraisers Limited with a proven track record in staff management and customer service. Enhanced operational efficiency through strategic process improvements, leading to increased accountability and satisfaction. Skilled in employee scheduling and conflict de-escalation, fostering a collaborative work environment while achieving company objectives.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in Desired Position role.

Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

2026
2026
years of professional experience

Work History

Stencil Department Manager

Fundraisers Limited
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.

Secretary

Porsche
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Production/Quality Control

Bali Blinds
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Cashier/Stocker

Dollar Tree
02.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Consistent attention to detail and organization.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Enhanced shopping experience, provided product information and location assistance.
  • Facilitated positive shopping experience, greeted customers warmly upon entrance.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Worked with floor team and managers to meet wide range of customer needs
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Answered customer questions and provided detailed product information.

Education

GED - General Studies

Reed High
Sparks, NV

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Problem-solving
  • Training and mentoring
  • Task delegation
  • Decision-making
  • Customer engagement
  • Goals and performance
  • Flexible schedule
  • Work planning and organization
  • Coaching and mentoring
  • Order management
  • Employee scheduling
  • Order processing
  • Conflict de-escalation
  • Product restocking
  • Employee management
  • Strategies and goals
  • Vendor management
  • POS software
  • Resource coordination
  • Time management

Published Writer/Beaded Jewelry

I published a book of my own poems in 2017. I am currently involved in jewelry making with metal and beads and selling it online.

Timeline

Cashier/Stocker

Dollar Tree
02.2024 - Current

Stencil Department Manager

Fundraisers Limited

Secretary

Porsche

Production/Quality Control

Bali Blinds

GED - General Studies

Reed High
Jyll BentleyCashier