Jynallys Rodriguez

Lawrenceville,GA

Summary

Dynamic professional with a proven track record at Olive Garden, excelling in high-pressure environments and demonstrating exceptional customer service and multitasking abilities. Leveraged strong communication and problem-solving skills to enhance guest experiences and streamline operations. Committed to maintaining high standards of cleanliness and service, ensuring positive outcomes in all customer interactions.

Work History

Waitress

Olive Garden

05.2024 - Current

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.

Medical Courier

Rush Hour Delivery Service

09.2022 - 08.2024

Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Collaborated with healthcare professionals to facilitate smooth coordination of specimen pick-up and delivery processes.
Strengthened client relationships by consistently meeting or exceeding delivery expectations and deadlines.
Streamlined communication between dispatchers, patients, and healthcare providers for efficient coordination of service requests.
Reduced risk of specimen contamination, meticulously following handling guidelines.

Swim Instructor

Goldfish Swim School

11.2023 - 02.2024

Taught daily swim instruction to students varying in ages and skill levels.
Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Provided positive reinforcement and motivation to increase student confidence and performance.
Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Prepared equipment before each class class and stored items promptly after classes.
Collaborated with aquatic center staff to coordinate schedules, pool availability, and other logistical needs, ensuring smooth operation of swim lessons program.

Education

Archer High School , 2255 New Hope Rd

05.2024

Phlebotomy Training Specialist , 3109 Clairmont Rd

09.2023

Skills

Customer service
Strong multitasking
Greeting guests
Team collaboration
Attention to detail
Cleanliness
Decision-making
Hospitality service expertise
Handling complaints
Payment processing
Memory retention
Complex Problem-solving

Accurate money handling
Complaint resolution
Active listening
Time management
Supply restocking
Relationship management
Allergy awareness
Reliability and punctuality
Verbal and written communication
Physical stamina
Stress management
Hospitality and accommodation

Certification

Phlebotomy Certification

Timeline

Waitress - Olive Garden

05.2024 - Current

Swim Instructor - Goldfish Swim School

11.2023 - 02.2024

Medical Courier - Rush Hour Delivery Service

09.2022 - 08.2024

Archer High School - ,

Phlebotomy Training Specialist - ,