Jynaria Brim
Arlington,United States
Summary
Customer service experience for 10 years
Overview
7
7
years of professional experience
Work History
Entertainment
Ricks Cabaret Dfw
07.2021 - 08.2023
Customer service representative
TTEC
11.2022 - 12.2022
Customer Service Representative
SITEL Worldwide
07.2022 - 10.2022
Sales / cashier
Express clothing store
06.2016 - 12.2019
Education
High School Diploma -
Juan Seguin High School
Arlington, Tx05.2016
Skills
- Provided quality customer service in a high-volume call center processing transactions and assisting with service sign-ups
- Communicated with customers calmly and professionally to identify appropriate solutions [and support an annual store customer satisfaction score of 91%]
- Served more than 80 customers daily, provided assistance in locating products, and finalized sales transactions
- Assisted more than [75 customers daily] with product locations, benefits, and ancillary items
- Manage and process sales transactions, interface with customers, and provide a high-quality dining experience for guests
- Maintain order accuracy and timely fulfillment for to-go orders
- Complete training in the internal POS system and third-party delivery apps, such as UberEats and DoorDash
- Supported all lanes of checkout during peak shopping hours
Listening
True
Empathetic
True
Organization
True
Dependent
True
Hardmotivatedworker
True
Teamwork
True
Communication Skills
True
Personal Information
Title: Customer service representative
Hobbies and Interests
- Writing
- Music
- Blogging
- Drawing
- Meditating
- Reading
- Critical Thinker
- Time Management
- Problem Solving
Timeline
Customer service representative
TTEC
11.2022 - 12.2022
Customer Service Representative
SITEL Worldwide
07.2022 - 10.2022
Entertainment
Ricks Cabaret Dfw
07.2021 - 08.2023
Sales / cashier
Express clothing store
06.2016 - 12.2019
High School Diploma -
Juan Seguin High School