Receptionist
Franklin Collection Service Inc.
Tupelo, Mississippi
01.2025 - 05.2025
- Welcomed visitors at the front desk, assisting with inquiries and facilitating smooth front desk operations.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Responded to incoming calls, directing inquiries to the correct departments, and routed inquiries to appropriate collection staff.
- Managed incoming mail, faxes, and office correspondence, ensuring timely distribution to relevant staff.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff by typing letters, filing documents, and scanning and copying materials to maintain organized records.
- Processed payments and updated accounts to reflect balance changes.