Jynnifer Furnas
Port St Joe,FL
Summary
A relationship-oriented representative offering 15 years of experience in the customer service and sales industry with clients from an expanded territory. Fluent in organization with energy while multitasking in a fast paced environment. Patience, listening to the needs of others and relationship building are factors that I will bring to the company as a team player.
Overview
30
30
years of professional experience
Work History
Account Manager
Pioneer Brite
01.2019 - Current
- Customer Service/Sales, Off Premise face to face Sales, Phone services, Estimate creation, Marketing for new product and reinvention labels, Analysis/Fix small equipment on site at customers, Creative involvement and quick thinking skills to meet all of the customer needs, Administrative Assistant help to Office help (former position)
Independent Consultant / Spa Manager
BeautiControl Cosmetics
01.2000 - Current
- Built a loyal customer base through in-house day spa and trade show demonstration sales of advanced skin therapy, cosmetics, anti-aging, and spa products recognized by Good Housekeeping and Allure, Successfully re-built client base following relocation from Memphis; introduced BeautiControl to the Northern Colorado market; presently ranked within #1 Sales Group, Generated a high level of sales through client education and energetic expression of life passion for beauty and cosmetics
Site Manager
Mountain Middle School
01.2015 - 01.2018
- Customer Service to all students (4th grade to 8th grade) and parents, Phone services, Computer work filing State Funding and clearing errors, Catered Lunch orders, distribution, and lunch processing, Computer work on SIS school system as well as all Google documents, Creative involvement and quick thinking skills to meet all of the children’s needs, Administrative Assistant to Head of School and Assistant Head of School, Filing all confidential student files and State Reports to meet deadline needs
Assistant Manager of Youth Programs
Durango Mountain Resort
11.2007 - 05.2017
- Used management skills to help with scheduling and performed a supervisor role for 15+ childcare employees during the winter seasons, Achieved the Snow Monsters highest progress report for a 1st year employee based on commitment to building relationships, creation of trust value with children and parents, and highly responsive managerial service
- Managed 8+ children ages 5yrs to 12yrs during mountain activities such as: rock climbing, ropes courses, hiking, and team building skills, Mentoring Counselors in Training ages 13yrs thru 18yrs of age teaching counseling skills to help with advancement of job placement, Customer Service to all guests at the resort, Creative involvement and quick thinking skills to meet all of the children’s needs, Planned daily activities above programming, Sign in and sign out duties, Computer work on an as needed basis, Filing children’s Liability forms and payments, CDL Certified to drive the Camp Bus capacity 78
PACK Camp Counselor
Durango Mountain Resort
- 01.2017
- Managed 8+ children ages 5yrs to 12yrs during mountain activities such as: rock climbing, ropes courses, hiking, and team building skills, Mentoring Counselors in Training ages 13yrs thru 18yrs of age teaching counseling skills to help with advancement of job placement, Customer Service to all guests at the resort, Creative involvement and quick thinking skills to meet all of the children’s needs, Planned daily activities above programming, Sign in and sign out duties, Computer work on an as needed basis, Filing children’s Liability forms and payments, CDL Certified to drive the Camp Bus capacity 78
Assistant to the Human Resources Director and Finance Department Part-Time
COMMUNITY CONNECTIONS, INC
09.2008 - 05.2010
- Followed and Assured Trainings were completed of all staff members, Filed and updated all contracts for building, vehicles and insurance, Assisted finance departments with filing and follow-up calls, Assisted with the school program portion of the Festival of Trees, Phone service and customer service, Scheduling trainings for individual personnel, Assisting Finance Department during audit preparations, Assisted Payroll Department with 150+ employees in reconciling hour works, vacation hours and payroll entry on a bi weekly basis, Assisted with finance department with State and Medicaid Billing data entry
Sales Estimator / Move Manager
Two Men and A Truck
10.2005 - 08.2007
- Applied extensive knowledge of fine furniture handling/packing and move estimating skills to close nearly all client accounts within lead estimator and sales role, Achieved the franchise’s highest-ever monthly sales in July 2006 based on commitment to client relationships, creation of trust value, and highly responsive customer service
Owner / Manager
J & L Group LLC Two Men and A Truck
01.2002 - 10.2005
- Purchased and launched the company's first Northern Colorado franchise and generated over $1 million in first year sales; subsequently sold business to a manager from the Denver office, Achieved strong client referrals based on value and client care that out-performed competitors, Fluent in QuickBooks Payroll; Invoicing; Purchasing; Inventory Tracking, Responsible for Quarterly taxes
Interior Design Coordinator / Estimator / Order Specialist
John M. Isbell & Associates
01.1995 - 01.2000
- Worked directly with interior design clients as a representative of an ASID-certified design firm offering full-scale residential design services, Earned strong recognition within the interior design community; featured among 11-designer firm in Southern Living Magazine and several other regional publications, Built client rapport and trust through perceptiveness of client personalities and style preferences; applied relationship-driven sales to up-sell expanded interior design projects, Applied expert knowledge of high-end furnishings from F
- Schumacher, Waverly, Henredon Furniture, and B
- Berger to deliver interior design within client budgets, Maintained outstanding client satisfaction and quality control through involvement in all project phases
Education
Bachelor of Arts
University of Mississippi
University, MSAssociate of Arts -
Southwest Community School
Memphis, TNSkills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Client Relationship Management
- Customer Satisfaction
- Relationship Building
- Goal-Oriented
- Sales Development
- Goals and performance
- Upselling
- Contract Negotiation
- Customer Needs Assessment
- Vendor Relations
Relatedactivities
- Judge and Prior Contestant, National Scholarship Pageants
- PTO President 2007/2008 & 2008/2009
- PTA Vice President 2010/2011
- Volunteer with Boy Scouts of America as a Camp Leader at the Cub Scout level
- Commercial Driver’s License Transportation 2011 to 2017
- Entertainment / Dining / Social Event Planning
- Soccer Parent Volunteer/Coach/Manager
- Volunteer of the Festival of Trees
- Volunteer with DYSA Tournaments
- Assistant Leader with Boy Scouts of America Camp
- Certified in First Aid and CPR
Hobbies
Water Sports - Traveling the ocean adventures on Jet Skis
Health and Wellness
Team Sports - player and supporter
Painting and Arts
Traveler
Living my best life
Timeline
Account Manager
Pioneer Brite
01.2019 - Current
Site Manager
Mountain Middle School
01.2015 - 01.2018
Assistant to the Human Resources Director and Finance Department Part-Time
COMMUNITY CONNECTIONS, INC
09.2008 - 05.2010
Assistant Manager of Youth Programs
Durango Mountain Resort
11.2007 - 05.2017
Sales Estimator / Move Manager
Two Men and A Truck
10.2005 - 08.2007
Owner / Manager
J & L Group LLC Two Men and A Truck
01.2002 - 10.2005
Independent Consultant / Spa Manager
BeautiControl Cosmetics
01.2000 - Current
Interior Design Coordinator / Estimator / Order Specialist
John M. Isbell & Associates
01.1995 - 01.2000
PACK Camp Counselor
Durango Mountain Resort
- 01.2017
Bachelor of Arts
University of Mississippi
Associate of Arts -
Southwest Community School
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