Product Management and Growth leader with 20+ years of experience building and leading teams using experimentation
to optimize consumer experiences and deliver business outcomes in a variety of industries and verticals. Seeking a
leadership role where I can apply my extensive experience and expertise building great teams and products.
Overview
25
25
years of professional experience
Work History
Head of Growth
Lendtable
04.2022 - Current
Lead Growth for series-A fintech startup delivering over 200% improvement in CAC in first 6 months
Managed strategy and execution across all acquisition channels with emphasis on Paid Search and Paid Social
Owned and optimized funnel from first impression to on site conversion driving 50% improvement to on site conversion through continuous funnel optimization and new feature delivery
Established brand guidelines informed by experimentation to identify most performant creative
Managed team of growth and marketing managers while mentoring product management team and acting as PM for pre-customer experience.
Director of Product Management
NerdWallet
07.2019 - 03.2022
Lead growth focussed teams across SEO/Organic, Performance Marketing, and CRM/email marketing channels
Managed 5 scrum/agile pods, establishing goals and success metrics, providing direction on roadmaps and coaching on execution
Delivered 40% growth in acquisition in 1 quarter after standing up new team focussed on registration
Established paid marketing landing page optimization team using rapid experimentation based process driving revenue per visitor gains across top 3 verticals
Partnered with Organic Growth team to identify strategic SEO priorities and delivered new features focussed on improving EAT and site performance improvements that resulted in the recovery of first result rank on our most valuable keywords, valued at more than $1M per month
CapitalOne
Sr. Manager, Product Management
Capital One
07.2017 - 07.2019
Managed team of 3 Product Managers working across enterprise owned properties and tools
Delivered $100M+ in incremental revenue through winning A/B test experiences
Owned and managed the capitalone.com homepage, established and utilizing experimentation based process for all experience changes to maximize revenue per visitor
Launched and received patent on an API to enable customer data to be utilized to deliver personalized experiences in unauthenticated spaces while managing PII and data privacy
Became Enterprise subject matter expert in testing, experimentation and personalization, forming a community of practice and consulting across the organization on these topics
Group Product Manager
Viator/TripAdvisor
02.2015 - 07.2017
Delivered $50M+ in estimated incremental annual gross bookings through winning A/B tests in the first year
Extended and stabilized testing capabilities across all Viator points for sale (www, mobile web, multi-language and apps) to enable insights and testing wins across all touch points
Managed team responsible for Revenue Optimization, and CRM technologies, leading adoption of iterative, data driven prioritization, planning and delivery methodology
Provided testing support for a large checkout redesign project, preventing roll out of experience that could have cost $20M loss if not detected and corrected through subsequent iteration.
Senior Product Manager
Sephora
07.2014 - 07.2015
Extended a partial Adobe Test and Target implementation to allow testing site wide on www and mobile
Scaled testing velocity to deliver 50+ tests in the first year of the program with a consistent focus on
revenue per visitor
Partnered with the Analytics team to discover testing opportunities and provided coaching in statistical
analysis of test results and funnel analysis to identify next test iterations
Implemented testing strategy and hypothesis backlog scoring methodology to ensure testing was always
focused on highest value opportunities.
Senior Product Manager
Stella & Dot
11.2013 - 07.2014
Executed an average of 4 A/B tests per month using Optimizely with a focus on driving conversion and revenue optimization, lead generation, and sales support objectives
Delivered key features across the online properties, including contextual and personalized sales contact points, leading to 30% higher lead generation.
Sr. Product Manager
Macys.com
06.2011 - 11.2013
Generated millions of dollars in incremental revenue through the delivery of a product recommendation
service that utilized continuous testing and optimization to measure, analyze, and iterate on the models and
rules used across customer touch points
Established domain leadership in the area of personalized shopping experiences with a specific focus on
product recommendations
Implemented A/B and multivariate testing capabilities to clearly understand and measure the impact of
each enhancement delivered and utilized test results to inform long-term strategy and roadmap.
Product Manager
Benetech/Miradi
02.2009 - 06.2011
Created a strategy that focused on adoption by key organizations (World Wildlife Fund, The Nature
Conservancy etc.) which lead to a 400% increase in individual user subscriptions
Oversaw the expansion of the product into 120 countries and managed the initial translation efforts of Miradi intolanguages; implemented Pootle and other infrastructure necessary to support the ongoing efforts of translation
teams.
Product Manager
Fluid
06.2007 - 11.2008
Lead the 0 to 1 development of Fluid Drive, a powerful e-commerce product recommendation engine that
empowered merchandisers to utilize site analytics, customer browsing and purchase history, stock levels,
location, and other relevant data to create rules used to feature specific products throughout their site.
Product Manager
Encore Associates/AgriWise
01.2005 - 06.2007
Transformed software designed for small scale UK farm management to an Enterprise class system used by
some of the largest fresh produce growers and packers in the world
Created a new product strategy, based on extensive in-person, in-field observation and testing, to meet the
needs and opportunities of large-scale US growers.
Project Manager/Product Marketing Manager
Blended Networks
05.2002 - 01.2005
Identified condo and apartment complexes as new market segments resulting in leads with more standardized
implementations and higher profit margins than previous corporate installations.
Product Manager
Zengine
04.1999 - 04.2002
As the 2nd non-founding employee, I was involved in all aspects of the business from the first site launch to
the IPO.