Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jyothi Bellamkonda

Hartford,CT

Summary

Quality Engineering Associate with 2+ years in Functional and Digital Testing, specializing in Manual and Mobile Testing for iOS and Android. Experienced in using Jira, SAP, and PIM for effective defect management and test execution. Strong collaborator in Agile settings, contributing to Scrum and Sprint Planning. Demonstrated success in improving software performance and functionality through targeted development efforts. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

4
4
years of professional experience
3
3
Certifications

Work History

Salesforce Developer Intern

Datics
Charlotte, North Carolina
12.2024 - 11.2025
  • Configured Salesforce dashboards to improve data visualization for stakeholders.
  • Assisted in troubleshooting and resolving Salesforce-related technical issues.
  • Participated in testing and validating new features in the Salesforce environment.
  • Collaborated with team members to gather user requirements for system enhancements.
  • Developed custom Salesforce applications to enhance user experience.
  • Documented processes and procedures to ensure knowledge sharing within the team.
  • Developed custom lightning components which could be used across multiple applications.
  • Created and maintained reports and dashboards in Salesforce to track key metrics.
  • Performed unit testing on created components to ensure quality assurance standards were met.
  • Provided support for end-users by troubleshooting their day-to-day problems related to Salesforce usage.
  • Learned new technologies and development tools quickly.
  • Prioritized work effectively and handled multiple competing demands.
  • Performed analysis and coordinated with other developers to design and code systems.
  • Tested software before delivering it to users.
  • Ensured platform security by enforcing best practices in code and configuration.
  • Utilized Visualforce to create custom user interfaces and enhance user experience.
  • Analyzed business requirements and translated them into effective Salesforce solutions.
  • Customized Salesforce objects, fields, record types, and page layouts.

Graduate Teaching Assistant

Sacred Heart University
Bridgeport, Connecticut
02.2024 - 07.2024
  • Maintained accurate records of student attendance and grades in accordance with university policies.
  • Conducted weekly office hours to provide academic guidance to students.
  • Provided individual tutoring sessions for struggling students as needed.
  • Attended departmental meetings to discuss teaching strategies and methods.
  • Facilitated discussions among students during class sessions.
  • Created a positive learning environment through effective classroom management techniques.
  • Scheduled and maintained regular office hours to meet with students.

Quality Engineering Associate

Accenture
Hyderabad
01.2022 - 05.2023
  • Analyzed business requirements and user stories to identify test scenarios and create detailed test cases ensuring full test coverage.
  • Maintained and updated test case documentation in Jira, ensuring alignment with project goals and Agile sprint cycles.
  • Performed Functional Testing, Regression Testing, Smoke Testing, End-to-End Testing, and Ad-hoc Testing to validate system functionality and ensure software quality.
  • Verified data accuracy, UI consistency, and expected behavior across multiple test environments.
  • Conducted cross-browser and mobile testing on iOS and Android devices to ensure a seamless user experience.
  • Identified, reported, and tracked defects in Jira, categorizing them based on severity and priority.
  • Collaborated closely with developers and business analysts to ensure quick resolution of defects and re-tested fixes before release.
  • Provided clear reproduction steps and evidence (screenshots/logs) for efficient debugging and troubleshooting.
  • Actively participated in daily stand-up meetings, sprint planning, backlog grooming, and sprint retrospectives to align testing efforts with development cycles.
  • Contributed to defining test entry and exit criteria, ensuring a smooth testing process within Agile sprints.
  • Worked on PIM for 8 months, validating product data consistency across systems.
  • Ensured correct information flow from SAP ECC, Hybris, Back Office, and AEM (Adobe Experience Manager).
  • Performed SAP functional testing for order processing, shipping, cancellation, and return workflows to ensure system reliability.
  • Validated data integrity between SAP ECC and integrated eCommerce platforms.
  • Collaborated with automation teams to execute Regression Testing using Selenium-based scripts.
  • Verified automated test execution and reported deviations for script enhancement.
  • Assisted in basic performance testing using JMeter to check system responsiveness under load.
  • Conducted API testing for backend validation and integration testing.
  • Environment & Tools: Selenium, Cucumber, Jira, Confluence, JMeter, Bitbucket, Maven, Jenkins, UFT, Informatica, SAP ECC, Hybris, Back Office, AEM, Browser Stack.

Education

Master’s - computer science

Sacred Heart University
Fairfield, CT
12-2024

Skills

  • Manual Testing
  • Regression Testing
  • Mobile Testing (iOS & Android)
  • Jira
  • SAP
  • PIM
  • Defect Management
  • Test Execution
  • Agile Methodologies
  • Lightning component development
  • Configuring dashboards
  • Customer relationship management

Certification

Salesforce Admin

Timeline

Salesforce Developer Intern

Datics
12.2024 - 11.2025

Graduate Teaching Assistant

Sacred Heart University
02.2024 - 07.2024

Quality Engineering Associate

Accenture
01.2022 - 05.2023

Master’s - computer science

Sacred Heart University
Jyothi Bellamkonda