Install and configure software
Jyoti Brahme
Fremont,CA
Summary
Motivated and experienced professional with a solid foundation in user experience design and current experience in education, seeking a IT Technology Coordinator role within the school environment. Eager to leverage technical expertise, problem-solving abilities, and communication skills to support students, staff, and school technology operations effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Stratford School
09.2024 - Current
- Deliver classroom instruction in the absence of regular teachers across various grade levels from 1st grade to 8th grade, ensuring continuity and engagement for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Apply a student-centered approach, developed creative instructional strategies to keep students engaged and motivated.
- Collaborate with school staff and administration to support school operations and educational goals.
Senior Product Designer
Intuit
09.2021 - 04.2023
- Led UX design initiatives for Academy, a self-paced educational platform, viewed by over 2 million users across the U.S., driving user satisfaction and engagement.
- Conducted end-to-end design processes, including user research, wireframing, prototyping, and final implementation, to create user-centric digital solutions.
- Worked collaboratively with cross-functional teams including engineering, product, and marketing, to develop user-friendly and scalable products.
- Leveraged Figma and other design tools to create pixel-perfect and interactive prototypes, ensuring design consistency and alignment with brand standards.
- Tools: Figma, FigJam, Lucid chart, WCAG and Adobe Creative Suite
Senior UX Designer
Pacific Gas and Electric Company
02.2021 - 08.2021
- Designed the Public Safety Power Shutoff (PSPS) application to optimize power shutoff times and notify customers about current outages, showcasing expertise in data visualization and the ability to prioritize tasks effectively.
- Redesigned the PG&E Foundry platform for internal users, emphasizing PSPS events visibility, outage location mapping, and field technician tracking, showcasing proficiency in digital design.
- Enhanced user satisfaction by 72% through quicker power shutoff times and translating business requirements into engaging interactive solutions.
- Developed PSPS Events workflows, conducted rapid prototypes, and facilitated usability testing, managing multiple projects simultaneously.
- Collaborated effectively with PMs, stakeholders, and multidisciplinary teams.
- Tools: Sketch, InVision, Zeplin and Adobe Creative Suite
Education
Diploma in Art Education (Dip. A. ED) - Art Education
Sir JJ School of Arts
Mumbai, India05-1995
Diploma in Fine Arts - Fine Arts
L. S. Raheja School of Art
Mumbai, India.06-1994
Skills
- Activity management
- Knowledge of network administration
- Verbal and written communication
- Analyze, design and implement IT solutions
- Outlook, Skype etc configuration and training
- Maintains files and system backups
- Relationship building and management
- Reporting and documenting
Software
Operating systems (Windows, macOS)
Digital Communication
Data analysis
Microsoft Suite
Adobe Suite, Jira
Certification
- Certificate of Project Management
- Certificate of Analyzing User Data
Additional Languages
Hindi
Full Professional
Marathi
Full Professional
Timeline
Substitute Teacher
Stratford School
09.2024 - Current
Senior Product Designer
Intuit
09.2021 - 04.2023
Senior UX Designer
Pacific Gas and Electric Company
02.2021 - 08.2021
- Certificate of Project Management
- Certificate of Analyzing User Data
Diploma in Art Education (Dip. A. ED) - Art Education
Sir JJ School of Arts
Diploma in Fine Arts - Fine Arts
L. S. Raheja School of Art
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