Summary
Work History
Education
Skills
Languages
Timeline
Generic

Jyoti Shah

San Francisco,California

Summary

Proven team player and problem-solver, excelled in roles at Allied Universal Security Services and Macy's, enhancing customer satisfaction and team efficiency. Skilled in critical thinking and communication, adept at multitasking and thriving under pressure. Demonstrated a commitment to excellence, achieving consistent monthly sales targets and streamlining operations.

Work History

Front Desk Security

Allied Universal Security Services
12.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Retail Sales Associate

Macy's
09.2024 - 01.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.

Education

BBA - Management

Delhi University
Delhi, India
06-2000

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Dependable and responsible
  • Excellent communication
  • Computer skills
  • Critical thinking
  • Organizational skills
  • Active listening
  • Decision-making
  • Problem resolution
  • Calm under pressure
  • Verbal communication
  • Organization and time management

Languages

English
Full Professional
Hindi
Full Professional
Nepali
Native or Bilingual
Spanish
Limited Working

Timeline

Front Desk Security

Allied Universal Security Services
12.2024 - Current

Retail Sales Associate

Macy's
09.2024 - 01.2025

BBA - Management

Delhi University
Jyoti Shah