Proven team player and problem-solver, excelled in roles at Allied Universal Security Services and Macy's, enhancing customer satisfaction and team efficiency. Skilled in critical thinking and communication, adept at multitasking and thriving under pressure. Demonstrated a commitment to excellence, achieving consistent monthly sales targets and streamlining operations.
Work History
Front Desk Security
Allied Universal Security Services
12.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Retail Sales Associate
Macy's
09.2024 - 01.2025
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
Coordinated with stock team to expedite restocking of high-demand items.
Managed cash register, ensuring accurate transactions and safeguarding against losses.
Monitored sales trends to advise on restocking, ensuring popular items were always available.