Jyotirmayee Jena

Work History

ValueMomentum/Zions Bank

12.2019 - Current

Worked one-on-one with clients to improve functional & system specifications.
Optimized business operations with thorough analysis of current systems, identifying areas for improvement and recommending actionable changes.
Led cross-functional teams to successfully execute complex projects within scope, budget, and timeline constraints.
Developed detailed functional specifications to guide development teams in creating robust software solutions for clients.
Ensured successful project outcomes by proactively identifying potential risks and implementing mitigation plans.
Collaborated closely with executive leadership to define project objectives, develop strategic roadmaps, allocate resources appropriately, and oversee execution efforts from inception to completion.
Assisted in change management initiatives by providing clear guidance on process transitions while ensuring minimal disruption to daily operations.

GlobalPoint Inc.

05.2016 - 12.2019

Developed metrics-driven approach to track progress and evaluate the effectiveness of QA efforts.
Led cross-functional team collaborations to accomplish project goals within deadlines.
Identified and resolved critical issues, ensuring optimal functionality of applications before deployment.
Championed quality-first mindset among team members, leading by example through meticulous attention to detail in all work tasks.
Streamlined QA processes for increased efficiency, resulting in faster time-to-market for products.
Improved overall product performance with rigorous regression testing for each release cycle.
Optimized existing test scripts for better coverage and reduced redundancy in test cases.
Trained junior QA analysts on best practices, fostering a culture of continuous improvement within the team.
Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Completed pre-implementation testing for new system modifications to assess potential impacts.
Incorporated delivery requirements into planning of testing schedules.
Evaluated function, performance and design compliance of every product against design standards and customer needs.

ValueMomentum

03.2015 - 12.2015

Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Reduced project delivery time by implementing automated testing frameworks and tools.
Reviewed requirements, specifications, and technical design documents to provide timely and meaningful feedback.
Managed defect tracking systems, ensuring accurate documentation of issues for efficient resolution.
Streamlined testing processes by developing reusable test scripts and templates.
Assisted in troubleshooting technical issues encountered during the deployment of new software releases.
Participated in post-release reviews to analyze lessons learned from completed projects, driving process improvements for future endeavors.
Designed testing scenarios for usability testing.
Designed scalable testing framework that adapted to evolving project requirements.
Developed custom test data management strategy, enabling more realistic and effective testing scenarios.
Conducted thorough performance testing, ensuring software stability under heavy load.

Capgemini

04.2011 - 09.2014

Mentored junior team members, sharing expertise, knowledge, and best practices to enhance overall team performance.
Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Reviewed requirements, specifications, and technical design documents to provide timely and meaningful feedback.
Worked on Guidewire Policy Center.
Experience in working on projects related to Homeowners, Auto and Life Insurance domains.