Jyotsna Bommakanti
Whitby,Canada
Summary
Dynamic operations and project professional with over 7 years of experience specializing in process improvement, data-driven decision support, and cross-functional coordination. Expertise in KPI tracking, business requirements gathering, documentation, and Agile project execution drives successful outcomes. Proven ability to analyze complex workflows and deliver actionable insights that optimize operations for enhanced performance and compliance. Strong collaboration skills facilitate the translation of business needs into effective, actionable solutions that meet stakeholder expectations.
Overview
9
9
years of professional experience
Work History
Account Manager & Project Coordinator
Tiger Analytics
10.2024 - Current
- Act as single point of contact for operations, governance, and client deliverables across multiple teams.
- Develop and maintain KPI dashboards and real-time trackers to monitor project performance and workforce metrics.
- Gather business requirements and coordinate with cross-functional teams to support solution delivery.
- Document processes, workflows, and operational procedures to ensure consistency and audit readiness.
- Support UAT and quality assurance initiatives by coordinating test plans and validating business requirements.
HR Operations Analyst
Tiger Analytics
01.2023 - 01.2024
- Produced HR analytics dashboards and reports to inform business decisions and enhance operational effectiveness.
- Partnered with stakeholders to streamline workflows, maintain compliance, and improve efficiency.
- Assisted in process improvement projects, creating documentation and training materials for scalable adoption.
Project Delivery Lead
Seanergy Digital
01.2019 - 01.2020
- Coordinated multiple project streams, defining functional requirements, and delivering dashboards to track KPIs.
- Managed UAT and testing cycles to ensure alignment with business requirements.
- Documented processes and workflows to support project delivery and compliance reporting.
Senior Business Analyst
Seanergy Digital
01.2017 - 01.2019
- Conducted business and process analyses, providing insights for operational improvement.
- Developed functional specifications, user guides, and dashboards for reporting and decision-making.
- Collaborated with technical and business teams to translate requirements into actionable solutions.
Education
Diploma - Business Administration
Montreal, CanadaBachelor of Commerce (B.Com) - undefined
Osmania University
IndiaSkills
- Business Analysis & Requirements Gathering
- KPI & Performance Dashboards (Excel, Tableau, Looker Studio)
- Process Documentation & Optimization
- Agile Project Coordination & Cross-Functional Team Collaboration
- UAT Support & Functional Testing Coordination
- Data Analysis & Reporting for Decision Support
- Stakeholder Engagement & Communication
- Compliance & Governance Tracking
- Microsoft Office 365 (Excel: PivotTables, Dashboarding, XLOOKUP)
- Tableau
- Looker Studio
- SQL Server
- HRIS & Compliance Tools
- SharePoint
- Agile Tools
Timeline
Account Manager & Project Coordinator
Tiger Analytics
10.2024 - Current
HR Operations Analyst
Tiger Analytics
01.2023 - 01.2024
Project Delivery Lead
Seanergy Digital
01.2019 - 01.2020
Senior Business Analyst
Seanergy Digital
01.2017 - 01.2019
Bachelor of Commerce (B.Com) - undefined
Osmania University