Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jyotsna Devaraj

Redmond,WA

Summary

Dynamic Software Quality Engineer with proven expertise at Staples, excelling in automation testing using Java and Selenium WebDriver. Adept at enhancing e-commerce capabilities and driving project success through Agile methodologies. Strong communicator with a track record of delivering high-quality software solutions and optimizing testing processes.

Overview

8
8
years of professional experience

Work History

Software Quality Engineer

Staples
Boston, MA
05.2023 - Current
  • Jenkins
  • Test cases: Zephyr, JIRA, Project-Staples, a leading office supplies retailer, aims to enhance its customer experience and stay competitive in the market by leveraging digital technologies
  • This project focuses on transforming Staples' online presence, improving e-commerce capabilities, and integrating digital channels to provide a seamless shopping experience for customers
  • Responsibilities:
  • Utilized Agile Scrum methodology to deliver high-quality software products
  • Conducted manual and automated testing using Selenium, Java, and related tools
  • Developed automation frameworks and scripts using Maven, Jenkins, Bitbucket, and Git
  • Performed functional, smoke, and sanity testing, ensuring comprehensive product evaluation
  • Created test cases and plans, supporting production releases and regression testing
  • Logged defects in Jira, ensuring efficient issue tracking and resolution
  • Collaborated on stories and supported cross-functional teams

Software Quality Engineer

First tech Credit Union
Redmond, WA
10.2022 - 04.2023
  • Project- Customer Loan Application (CLA) is First tech Credit Union bank's next generation loan origination and processing system being built to offer their customers and internal loan processing staff with a comprehensive digitized console which will handle the complete loan origination and processing flow online
  • Responsibilities:
  • Profound knowledge in Manual Testing and Automation Testing
  • Excellent knowledge in Automation tools like selenium web driver
  • Analyzed the script execution using Java framework like TestNG and Cucumber along with Page Object Model as page design pattern
  • Logged and reported the defects using the JIRA tool, bug fixing and tracking
  • Maintained Project configurations using Maven
  • Used Confluence for project collaboration, functional specification gathering and project documents
  • Used Jenkins for continuous Integration and Git for Source Code Management
  • I participated in Regression testing, Compatibility testing between versions and Integration testing
  • Handled API Testing using Postman tool, REST Assured
  • Actively involved with SCRUM and sprint meetings, managing product backlog, removing obstacles to progress, prioritizing and reviewing milestones and accomplishments
  • Developed Test Scenarios and Test Cases based on the business process flows and the Functional Specifications and the Acceptance Criteria in the stories
  • Involved in manual checks for scripts, to track and analyze the business logic
  • Knowledge in reporting tools like Extent Report and TestNG
  • I interact with Developers and BA to understand complex requirements and design Automation test cases accordingly
  • Effective communication with clients and updating the status
  • Reported bug using Project Tracking tool JIRA
  • Enhanced Home Loans Application Web Page automation
  • Developed automation scripts for Verifying APIs
  • Environment:
  • Java, Selenium WebDriver, Eclipse, TestNG, Jira, HTML, CSS, Git, Jenkins, MySQL.

Salesforce tester

Kaiser Permanente
Oakland, CA ​​​​​​​
07.2021 - 09.2022
  • Project- Small Group Team is a Kaiser internal Project which deals with Quoting Essentials for Opportunities to achieve business needs
  • Responsibilities:
  • Developing test cases using agile software development methodologies and manually executing them against the application by creating and maintaining test data
  • Analyze Quality Assurance Life Cycle (QALC) aspects execution such as writing test strategies, developing test cases, test scripts, performing test execution and evaluation
  • Leading execution and development of automated tests using API, XML, Selenium and testing all existing functionalities before Salesforce.com major releases
  • Understanding the business requirement and identifying the test scenarios
  • Collaborating with software/systems personnel in application testing and communicating test progress, results and other relevant information to project stake holders
  • Creating test cases as per the test scenarios
  • Grooming user stories for enhancements and bug fixes to determine its intended functionality for test ability and verification
  • Re-tested all the changes after the dev changes are deployed to the QA environment
  • Performing test execution and raising defects
  • Involved in writing test scripts and implementing step-by-step navigation to gain the expected result in the testing environments
  • Performing black box testing, scenario-based integration testing, regression and exception testing, User Acceptance Testing (UAT)
  • Involved in distributing story points to each user story before distributing the tasks among the team
  • Deployment to various testing environments was handled through Copado
  • Environment: Salesforce CPQ, Sales Cloud, Service Cloud, LWC, Copado, JIRA.

Software Quality Engineer

State Farm Insurance
Bloomington, IL
06.2018 - 05.2021
  • This application was developed in Java and Consisted of three main modules: Query, Policy, and Rate Quote
  • The Query model was the interface with the insurance agent to query the database and generate customizable reports
  • The Policy module concerned the various insurance sectors including, Auto, Life and Fire insurance
  • The Rate Quote module provided rates and payment terms, funding and protection options, and coverage details for the various types of insurance
  • Responsibilities:
  • Gathered requirements documents such as business requirements and design documents and other related documents
  • Works closely with Development, QA and Business groups to understand their testing needs for various phases of testing Unit, functional, Integration, UAT, regression, performance, etc
  • Performed Functional, Integration and UAT testing
  • Participate in automation of API using Rest-Assured framework
  • Responsible for creating and executing automation test scenarios to automate the critical flows in application
  • Perform manual and automation testing for the desktop, android tablet & mobile browser application and generate Test Ng reports
  • Written scripts for Page object model framework
  • Used user agent to perform manual testing across various platforms, mobile devices and browsers
  • Developed BDD tests using Cucumber by writing behaviors and step definitions
  • Developed required Selenium support code in JAVA for Cucumber
  • Developing automation scripts in BDD format using cucumber and proficient in writing cucumber scenarios in GHERKIN format
  • Developed the features, scenarios, step definitions for BDD (Behavior Driven Development) and TDD (Test Driven Development) using Cucumber, Gherkin and Java
  • Participate in complete automation workflow, peer review, code review, test strategy, test plan
  • Perform functional testing, black box Testing, smoke testing, regression testing
  • Perform parallel and cross browser testing, log defects and bug tracking using Jira
  • Used Client utilities to perform data conditioning required for testing
  • Good hands on using Splunk to verify logs
  • Using Maven as a project management tool and Jenkins for Building and compiling jobs using Continuous integration
  • Automated the RESTful services using Java and Rest Assured to get valid JSON response for methods like GET, POST, PUT and DELETE
  • Performed manual and automation testing with REST web Services using Postman, Rest Assured
  • Conducted Smoke testing, Functional testing, Regression testing, User Acceptance Testing (UAT), Cross browser testing (TestNG)
  • Used TestNG framework to build framework and analyze the automation run results
  • Used GitHub and Maven as automation scripts integration tools and Jenkins as CI tools
  • Wrote queries in SQL, developed and executed them to modify /analyze data from the Oracle database and compared it with results from web service responses
  • Environment: Windows, Firefox, Chrome, IE 11.0/10.0, JAVA 7, TestNG, Cucumber, Selenium WebDriver, SQL, Jenkins, JIRA.

Quality Engineer

Kelly Blue Book
Boston, MA
08.2017 - 04.2018
  • Project: VRS is an API calls application, including all the common functionality required for Kelly blue book application (Kbb.com) to find, select, configure and price a vehicle
  • This common set of functionalities will be exposed to the applications through an API and common database
  • VRS is broken into four categories - Vin Decode, Vehicle condition, Vehicle Configuration and Vehicle pricing
  • Responsibilities:
  • Analyzed the user requirements, functional specifications and Use Case documents and created the Test Plans, Test Cases for Functional testing
  • Involved in Designing Requirement Traceability Matrix to analyze changes and identify the areas of application for Regression Testing
  • Extensively used Selenium WebDriver to test the application
  • Responsible for implementation of Data Driven, Page Object Model Automation Framework using WebDriver, TestNG, Maven technologies
  • Used Page Object Model, UI Mapping, Selenium Data Driven using CSS Selectors as a part of Framework
  • Involved in arriving at the Test Estimates, Test Planning and Test Strategies planning of Test Preparation and Execution
  • Getting the data from backend tables using SQL queries
  • Developed automation script for REST API using Maven
  • Created scripts (SQL, Java,) to augment manual testing, and match database fields against expected results
  • Created Test plans, Test Ng suites and Used Selenium WebDriver to automate test scripts for constantly repetitive test cases
  • Developed test plans, test cases for different modules of the project
  • Developed Automation scripts, review and execute regressions using Selenium Web driver
  • Responsible for updating and maintaining the automation framework
  • Performed cross browser testing in Chrome, IE and Mozilla Firefox
  • Involved in functional, integration and regression testing
  • Experienced in mobile Automation using Appium
  • Contributed to the Continuous Integration pipeline running component builds, creating and running deployment jobs on individual stages on Jenkins, and running automated and manual functional tests
  • Environment: Selenium Web Driver, Eclipse, JAVA, Appium, TestNG, JIRA, XPath, CSS, HTML, XML, JavaScript, Web Services, SQL

Education

Bachelor of Engineering -

Vishweshwaraiah Technological University
India

Skills

  • Java
  • Selenium WebDriver
  • POM
  • Test Ng
  • Cucumber
  • REST API
  • MySQL
  • JIRA
  • Agile (Scrum)
  • GitHub
  • Bitbucket
  • Maven
  • Jenkins
  • Zephyr

Languages

English
Professional
kannada
Professional
Hindi
Professional
Telugu
Professional

Timeline

Software Quality Engineer

Staples
05.2023 - Current

Software Quality Engineer

First tech Credit Union
10.2022 - 04.2023

Salesforce tester

Kaiser Permanente
07.2021 - 09.2022

Software Quality Engineer

State Farm Insurance
06.2018 - 05.2021

Quality Engineer

Kelly Blue Book
08.2017 - 04.2018

Bachelor of Engineering -

Vishweshwaraiah Technological University

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Jyotsna Devaraj