Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

JYRA RICHARD

Hammond,LA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Performance-oriented and skilled Clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance. Diligently pursue every chance to capture new business by monitoring properties, organizing lead data and maintaining efficient schedules. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

Walmart
12.2020 - Current
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks
  • Operated cash register or POS system to receive payment by cash, check and credit card
  • Accepted cash and credit card payments, issued receipts and provided change
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Worked closely with front-end staff to assist customers
  • Processed sales transactions to prevent long customer wait times
  • Answered customer questions and provided store information
  • Verified customer age requirement for alcohol or tobacco purchases
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved marketing to attract new customers and promote business.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

Real Estate Agent Assistant

Keller Williams
05.2018 - 08.2021
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Prepared and distributed weekly reports on real estate market trends to inform clients and agents.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, and postcards.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.

Cashier

Carters Supermarket
05.2019 - 10.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Business Administration And Management

Southeastern Louisiana University
Hammond, LA

Real Estate Agent

Donaldson Educational Services
7732 Goodwood Blvd, Baton Rouge, LA 70806
11.2022

High School Diploma -

Saint Thomas Aquinas Regional Catholic High School
14520 Voss Dr Hammond, LA 70401
5.2020

Skills

  • Consultative Selling Techniques
  • Closing Techniques
  • Communication and Engagement Techniques
  • Office Meetings
  • Data Communications
  • Computers and Technology
  • PowerPoint Presentations
  • Business Transactions
  • Proactive and Self-Motivated
  • Audit Tracking
  • Accounting and Bookkeeping
  • Store Promotions
  • Customer Service

Accomplishments

  • Supervised team of 50 staff members daily.
  • Named "Manager of the Year" in 2021.
  • Documented and resolved any software issue that impacted business which led to better customer service.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.

Certification

  • Real Estate Agent
  • Licensed Bartender

Timeline

Manager

Walmart
12.2020 - Current

Cashier

Carters Supermarket
05.2019 - 10.2020

Real Estate Agent Assistant

Keller Williams
05.2018 - 08.2021

Business Administration And Management

Southeastern Louisiana University

Real Estate Agent

Donaldson Educational Services

High School Diploma -

Saint Thomas Aquinas Regional Catholic High School
JYRA RICHARD