Jyree Warren

Helps with computer diagnostics and troubleshooting for desktop, virtual machines, desk phones, laptop, iPhones, etc...

• Explained technical information in clear terms to non-technical individuals to promote better understanding.

• Utilizes effective time management to meet SLA standards/ and customer service expectations

• Ability to work with different Departments to solve and escalate issue/outages

• Handles sensitive information for Enterprise Active Directory far as user accounts

• I Helps with vehicle diagnostic and troubleshooting vehicle information for possible solutions and business inquires

• Adheres to quality standards and performance goals set by Management

• Answer inquiry calls within guidelines/goals established by the client and contact center management

• Demonstrates ability to make good business decisions aligned with brand values

• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items, and join reward programs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Answered questions about store policies and addressed customer concerns.

Greeted guest and took orders for fill via front of house and drive thru- areas

• Provided excellent customer service that created a warm environment for repeated customers

• Communicated with customers and restaurant staff to guarantee that any concerns are immediately addressed to ensure satisfaction

• Present menus and offer information menu items, beverages, and specials/limited time offers

• Honorable medical discharge for sickle cell
• Learned attention to detail
• Learned cohesion with team and flight
• Military discipline