Jacqueline Y. Ringo
Georgetown
Summary
To utilize my experience and skills in a long term position with an established company.
Dynamic individual with hands-on experience in a variety of areas and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
1
1
Certification
27
27
years of professional experience
Work History
DCBS/KCTCS Campus Kynector Coordinator
KPCA
Frankfort, KY
10.2023 - 06.2026
- Coordinated campus events to enhance student, faculty and staff awareness and knowledge of the benefits of affordable health insurance and other benefits available to them.
- Collaborated with student organizations, faulty and staff to promote my presence and role on campus.
- Answering phone and email requests for help with enrollment assistance.
- Explaining to individuals and families the benefits of having consumer assistance benefits, including
healthcare coverage.
Explaining to individuals and families the processes and steps of applying for health care insurance.
● Assisting individuals and families in gathering the required information for application and retention
of consumer assistance program benefits.
● Engaging in enrollment follow up, as needed, to ensure assistance is given to individuals and
families to complete consumer assistance or health care insurance enrollment. - Providing individuals with referrals to health insurance, consumer assistance programs, or other
resources as needed. - Meeting with individuals or families, by phone and/or in person, to determine their eligibility for
Medicaid insurance benefits or premium discounts and cost sharing for health plans purchased
through the state health benefit exchange.
Staying informed of changes in the application and retention process for consumer assistance
programs, including healthcare insurance. - Creating reports and maintaining records related to enrollment and outreach activities.
- Coordinating efforts and attending regular meetings with other Kynectors and organizations as
needed. - Identifying patients with (LEP) Limited English Proficiency and/or other communication barriers and
using appropriate interpretive services. - May include engaging and educating individuals and families in the community at events such as
health fairs, homeless shelters, churches, community centers, social service organizations, and
other locations where people in need of consumer assistance benefits may gather or reside. - Performing related additional tasks as required and assigned.
Kynect Program Coordinator
Community Action Council
Lexington, Kentucky
11.2013 - 10.2023
- Providing day to day management of the Kynect Program team in four counties
- Assist individuals and families with obtaining affordable health insurance using Kynect
- Submit SNAP and CCAP applications on behalf of Kentuckians
- Educate individuals regarding health plans available to them by conducting outreach activities at local events and assist KHBE in working regional events to promote Kynect
- Achieve and maintain a high level of consumer satisfaction
- Manage the program team’s time and attendance and processing performance appraisals
- Providing oversight and direction for the team
- Ensure all program staff receive appropriate training, annual recertification training and receive a passing score
- Ensure the accuracy and timely submittal of monthly reporting to KHBE
Executive Administrative Assistant
Agape Counseling Center
Danville, Kentucky
01.2009 - 03.2013
- Scheduling Assessment appointments
- Maintain Quality review of client charts
- Maintain compliance with state and federal regulations
- Supervise counselors and office staff
- Updating policies for better agency efficiency
- AP, AR, HR, and Payroll
- DUI, Drug & Alcohol, Anger Management Counseling
District Credit Coordinator
Sherwin-Williams District Credit Office
Lexington, Kentucky
10.2005 - 05.2007
- Answering multi-line phone system
- Processing credit applications
- Run Commercial & Personal credit reports
- Maintain appropriate files
- Other clerical/administrative duties as needed or requested
Director
Agape Care, LLC
Lexington, Kentucky
08.1999 - 10.2005
- Perform Needs Assessments with potential clients and their families and explain our services
- Interview, hire train and direct employees
- Maintain schedules for employees and clients
- Payroll, Accounts Receivable/Payable and Marketing responsibilities
- Assist with DUI Program
- Quality Assurance Director for Agage DUI Consultants
Education
Christian Counselor Degree -
Light University
Forest, VA07-2026
Accounting - undefined
Sullivan University
Lexington, KY12-1995
Accounting/Finance - undefined
University of Kentucky
Lexington, KY05-1984
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- MS office
- Administrative leadership
- Business administration
- Attention to detail
- Adaptability and flexibility
- Verbal and written communication
- Phone and email etiquette
- Staff development and training
- Office management
- New hire orientation
Certification
Ordained Christian Minister
Certified PRI Counselor
Certified Crisis Prevention Counselor
Timeline
DCBS/KCTCS Campus Kynector Coordinator
KPCA
10.2023 - 06.2026
Kynect Program Coordinator
Community Action Council
11.2013 - 10.2023
Executive Administrative Assistant
Agape Counseling Center
01.2009 - 03.2013
District Credit Coordinator
Sherwin-Williams District Credit Office
10.2005 - 05.2007
Director
Agape Care, LLC
08.1999 - 10.2005
Accounting/Finance - undefined
University of Kentucky
Accounting - undefined
Sullivan University
Christian Counselor Degree -
Light University
Other Experience
- LTC Full Charge Bookkeeper 1984-1995
- AP/AR; Payroll; HR
Other
- Ordained Minister
- Certified PRI Counselor
- Certified FIT Counselor
- Certified Crisis Prevention Counselor