Summary
Overview
Work History
Education
Skills
Timeline
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Jyzell Brooks

Hilton

Summary

Dynamic Assistant Manager at Subway with a proven track record in enhancing customer satisfaction and team performance. Expert in money handling and team leadership, I successfully improved operational efficiency and mentored staff, fostering a motivated work environment. Committed to delivering exceptional service while maintaining accurate financial reporting.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Subway
10.2020 - 06.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

LPN - Nursing

Isabella Graham Haert School Of Practical Nursing
Rochester, NY
04-2026

High School Diploma -

Hilton Central High School
Hilton NY
06-2024

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Team motivation
  • Staff training and development

Timeline

Assistant Manager

Subway
10.2020 - 06.2025

LPN - Nursing

Isabella Graham Haert School Of Practical Nursing

High School Diploma -

Hilton Central High School

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