Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Kayla Boyle

Ankeny

Summary

Dynamic professional with extensive experience in volunteer engagement, focusing on scheduling, training development, and effective communication. Demonstrated ability to manage diverse tasks with meticulous attention to detail and a commitment to continuous improvement. Skilled in Microsoft Office and online database systems, complemented by strong organizational skills. Trained in Safe Environment practices and as a facilitator for the Catherine of Siena Institute's Called and Gifted workshop, dedicated to fostering community connections through compassionate interactions.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Freelance Dog Sitter

Me
Ankney
11.2023 - Current
  • Delivering in-home care to ensure companionship and security for pets.
  • Tailoring services to align with pet owners' specific care routines for schedule consistency.
  • Provide compassionate, in-home care to dogs of all breeds, ages, and temperaments.
  • Communicate effectively with pet owners regarding their concerns or questions about the care of their animal companions.
  • Adhered to pet care plans, medication protocols, and dietary restrictions to maintain quality care.

Volunteer Coordinator

Dorothy's House
Des Moines
05.2021 - 07.2022
  • Marketed specific volunteer needs to community, promoting inclusive participation across diverse groups.
  • Recruited and trained volunteers to meet organization's service needs.
  • Collaborated with staff to establish unique volunteer roles based on individual participant needs.
  • Maintained weekly schedules of volunteer activities, ensuring clear communication between all relevant parties.
  • Regularly connected with participants and staff to gather feedback for addressing organizational needs.
  • Utilized volunteer management software for tracking enrollment and engagement metrics.
  • Processed all background checks for employees and volunteers through Iowa's SING Database.
  • Crafted training videos for volunteer onboarding, enhancing new volunteers' preparedness.
  • Led new volunteer orientation to prepare volunteers for direct contact with the organization's participants.
  • Developed and implemented volunteer training programs to enhance volunteer skills and engagement.
  • Provided ongoing support and guidance to volunteers, serving as a point of contact for questions and concerns.
  • Ensured proper recognition of volunteer efforts through routine appreciation gifts.

Daytime Care Coach

Dorothy's House
Des Moines
07.2020 - 01.2021
  • Onboarded new participants into residential program and facilitated initial service assessments.
  • Guided participants in establishing necessary services, including medical and therapeutic needs.
  • Provided ongoing coaching for daily living skills, enhancing independence in transportation, laundry, and personal care.
  • Tracked daily schedules to ensure participation in activities and attainment of weekly goals.
  • Transported participants to activities, ensuring timely attendance.
  • Collaborated with Program Director to monitor and support participant programming goals.
  • Facilitated weekly progress meetings with participants to review compliance and gather feedback.
  • Managed donations from a financial campaign through the organization's online banking system.

Direct Care Provider, Overnight Shift

Dorothy's House
Des Moines
09.2018 - 03.2020
  • Oversaw safety and well-being of all residential participants during evening and overnight hours, three days per week.
  • Facilitated companionship activities for participants, including conversation, crafts, and board games.
  • Guided participants through tasks to enhance independent life skills such as cooking, cleaning, and personal care.
  • Provided transportation for participants to weekly recovery meetings and social outings.
  • De-escalated crises by counseling participants during moments of confusion or emotional overload, employing strategies for managing challenging behaviors when necessary.
  • Administered evening medications based on individual participant needs.
  • Documented nightly events via shared online communications log.
  • Participated in weekly staff meetings to discuss participants' overall progress and to collaborate on best approaches moving forward.
  • Maintained clean and well-organized environment to help promote happiness and safety.
  • Assisted individuals in learning and developing new skills.
  • Oversaw household meal planning for 18 months: researched, inventoried, and organized all food-based needs for the shared house meals; established the monthly meal planner using Google Sheets; often meal-prepped during overnight hours

Freelance Tutor

Freelance Tutor
Ankeny
02.2017 - 05.2018
  • Delivered supplemental instruction for high school students in chemistry and mathematics on an as-needed basis.

Daily Activities Coordinator

Wirtz family household
Ankeny
10.2016 - 11.2016
  • Delivered one-on-one companionship for a teen during a period of remote learning.
  • Implemented flexible activity schedule tailored to teen's needs and interests.
  • Supported teen through episodes of physical distress related to health issues.
  • Communicated daily successes and challenges to parents for enhanced support.

Assistant Instructor

Indiana University
Bloomington
08.2012 - 05.2014
  • Enhanced student comprehension of the subject matter through discussion lectures, laboratory activities, and office hour reviews.
  • Collaborated with colleagues to ensure uniform instructional quality across various learning sections.
  • Assessed student performances using exams, lab work, and lab reports for comprehensive evaluations.

Organic Preparation Analyst

TestAmerica, Inc.
Cedar Falls
08.2011 - 08.2012
  • Prepared and performed chemical extractions on soil and groundwater samples to test for EPA regulation compliance
  • Documented computerized laboratory records to maintain a high level of quality assurance
  • Implemented balance of tasks for optimal time usage (sample prep, extraction, and storage; regular chemical cleansing of laboratory equipment; upkeep of documentation)
  • Facilitated one-on-one training of successors to the position

Chemistry Teaching Assistant

University of Northern Iowa
Cedar Falls
08.2010 - 05.2011
  • Coordinated preparation and maintenance of laboratory experiments.
  • Assisted in instructing students on proper experimental procedures.
  • Addressed topical inquiries from students to enhance understanding during laboratory sessions.

Chemistry Department Career Scholar & Summer Research Assistant

University of Northern Iowa
Cedar Falls
11.2008 - 05.2011
  • Balanced literature research, sample synthesis, and data analysis to enhance laboratory productivity.
  • Collaborated across departments to develop comprehensive research projects.
  • Instructed faculty and peers on advanced laboratory preparation and analytical techniques.
  • Presented findings through routine reports to team leads, and formal presentations and publications to academic communities.

Education

Bachelor of Science - Chemistry, Minor Physics

University of Northern Iowa
Cedar Falls, IA
05-2011

Some College (No Degree) -

Indiana University
Bloomington, IN

Skills

  • Customer service
  • Organizational skills
  • Time management
  • Compassionate communication
  • Volunteer coordination
  • Training development
  • Scheduling management
  • Feedback collection
  • Microsoft Office proficiency
  • Interpersonal communication
  • Multitasking
  • Attention to detail
  • Data collection systems expertise

Certification

  • VIRTUS training, Aug 2009, Archdiocese of Dubuque
  • Safe Environment training, renewed Nov 2022, Diocese of Des Moines
  • Called and Gifted workshop trainer and gifts interviewer, Oct 2023, Diocese of Des Moines

Affiliations

Our Lady's Immaculate Heart Church, Ankeny, IA

  • Christian Experience Weekends, various volunteer positions, 2016-Present
  • CEW Shared Drives administrator, June 2023-Present
  • Called and Gifted workshop facilitator and gifts interviewer, March 2024-Present
  • 9th-12th grade catechist, Sept 2016-April 2018, September 2020-Present
  • High School Youth Ministry chaperone, March 2015-March 2020

Timeline

Freelance Dog Sitter

Me
11.2023 - Current

Volunteer Coordinator

Dorothy's House
05.2021 - 07.2022

Daytime Care Coach

Dorothy's House
07.2020 - 01.2021

Direct Care Provider, Overnight Shift

Dorothy's House
09.2018 - 03.2020

Freelance Tutor

Freelance Tutor
02.2017 - 05.2018

Daily Activities Coordinator

Wirtz family household
10.2016 - 11.2016

Assistant Instructor

Indiana University
08.2012 - 05.2014

Organic Preparation Analyst

TestAmerica, Inc.
08.2011 - 08.2012

Chemistry Teaching Assistant

University of Northern Iowa
08.2010 - 05.2011

Chemistry Department Career Scholar & Summer Research Assistant

University of Northern Iowa
11.2008 - 05.2011

Bachelor of Science - Chemistry, Minor Physics

University of Northern Iowa

Some College (No Degree) -

Indiana University

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