Bartkowski K-CI
Manchester
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Altruity Healthcare and Wellness Clinic
03.2025 - Current
- Coordinated daily office operations to ensure seamless workflow and efficiency.
- Managed scheduling for appointments, optimizing provider availability and patient access.
- Developed and maintained electronic filing systems to enhance document retrieval processes.
- Assisted in preparation of reports and presentations for team meetings, ensuring accurate data representation.
- Trained new staff on administrative procedures and clinic operations, fostering a collaborative work environment.
- Oversaw inventory management of office supplies, maintaining adequate stock levels for uninterrupted operations.
- Facilitated patient communication through follow-ups and inquiries, improving overall satisfaction and service quality.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Draw routine labs for patients/centrifuge specimens.
- Assist in patient care procedures.
- Managed the office and workflow of clinic.
Front Desk Receptionist
Charleston Spine Institute
02.2024 - 06.2024
- I run the front office. Schedule, greet patients and take insurance. Assist the doctor with Spinal Decompression therapy and chiropractic patients.
Chiropractic Assistant
LCCC
10.2021 - 03.2023
- Welcome patients as they enter the office.
- Answer phone calls and emails.
- Schedule clients for appointments.
- Verify insurance and other payment methods.
- Prepare treatment rooms and assist with treatment as necessary.
- Check and record vital signs.
- Electro stimulation therapy
- Ultrasound therapy
- Cryotherapy
- Develop Xray films
Phlebotomist
The Blood Connection
03.2020 - 10.2021
- Greeted and engaged in friendly conversation with every donor to create positive donor experiences.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
- Team Lead / precept.
- Sanitized work area after every patient to prevent contamination and spread of disease.
Patient Care Technician
Trident Hospital
03.2018 - 12.2020
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
- Responded promptly to patient call lights to provide physical and emotional support.
- EKGS/ Ultrasound
- Transported patients to other areas of the hospital in wheel chairs and gurneys for test, treatments, and therapies.
CNA - Certified Nursing Assistant
White Oak Management, Inc
11.2016 - 06.2019
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented activities and recorded information in EMR system. Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring
Guest Specialist
Captain D's Seafood Restaurant
03.2015 - 01.2017
- Greeted customers and always provided knowledgeable assistance.
- Pursued opportunities to wow guests with above-and-beyond service.
- Kept all surfaces clean and well-presented to customers.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Education
Associate's degree - Human Services
Trident Technical College
North Charleston, SC05-2023
High School Diploma -
Ashley Ridge High School
Summerville, SC08-2016
No Degree - CNA
Dorchester Career And Technology Center
South Carolina 01.2016
Skills
- Effective patient management
- Client support
- Skilled in proficiency
- Proficient in EMR software
- Blood collection expertise
- Certified in cryotherapy
- Blood collection expertise
- Experience with Chirotouch software
- Self-directed education
- Comprehensive knowledge of anatomy
- Reception management
- Customer Focus & Orientation
- Laboratory proficiency
- Injection administration experience
- Healthcare administration experience
- Advanced patient management
- Patient record management
- Team leadership
- Team supervision experience
- Effective conflict mediation
- Data intake management
- Client case management
- Blood sampling
- Specimen collection / processing
- Time management
- Excel proficiency
- Organizational skills
- Microsoft Word
- Patient care
- Office administration
- Computer skills
- Strong problem solver
- Critical thinking
- Scheduling
- Workplace organization management
- Excel spreadsheets
- Google Sheets proficiency
Timeline
Administrative Assistant
Altruity Healthcare and Wellness Clinic
03.2025 - Current
Front Desk Receptionist
Charleston Spine Institute
02.2024 - 06.2024
Chiropractic Assistant
LCCC
10.2021 - 03.2023
Phlebotomist
The Blood Connection
03.2020 - 10.2021
Patient Care Technician
Trident Hospital
03.2018 - 12.2020
CNA - Certified Nursing Assistant
White Oak Management, Inc
11.2016 - 06.2019
Guest Specialist
Captain D's Seafood Restaurant
03.2015 - 01.2017
Associate's degree - Human Services
Trident Technical College
High School Diploma -
Ashley Ridge High School
No Degree - CNA
Dorchester Career And Technology Center