Kimberly N Owens
Summary
Experienced leader with expertise in partnership development and communications, creating efficiencies, and optimizing all levels of business processes. Portrays a strong work ethic, professional demeanor, and a friendly approach with excellent collaboration skills.
Overview
15
15
years of professional experience
Work History
Executive Director
Rancho Santa Fe Community Center
Rancho Santa Fe, CA
06.2020 - Current
- Develop long-range plans for business growth, increasing annual sales consistently.
- Implement diverse funding strategies to enhance financial resources.
- Monitor market trends, adjusting budgets and operational plans for optimal growth.
- Ensure operational and fiscal integrity, effectively managing designated budget.
- Cultivate industry relationships and customer partnerships to maximize success.
- Promote mission through outreach, advocacy, and online presence.
- Stay updated on best practices and innovative ideas for organizational effectiveness.
- Inform board and committee about trends, issues, and activities for informed policymaking.
- Oversee corrective action plans to address structural, organizational, and departmental issues.
- Establish excellent relationships with residents and family members by proactively identifying problems and taking appropriate action to garner resident engagement and satisfaction.
- Hire, train, and mentor staff members to maximize productivity.
Office Manager/Advancement Associate
Rancho Santa Fe Community Center
Rancho Santa Fe, CA
05.2017 - 06.2020
- Maintained an organized office environment to include managing staff, developing programs, monitoring weekly budgets, and ensured the team delivered excellent services and care to our members.
- Supported Executive Director in marketing strategies, plan development, and execution of community center programs and events.
- Shared weekly marketing plan of the centers' ongoing programs and events via email blasts, website updates, marketing collateral management, and distribution.
- Identified target audiences, cultivated community relations, and developed communications to engage interest in partnering with or supporting the community center.
- Managed fundraising committee members throughout all phases of a project life cycle, maintaining focus on goals and objectives, schedules, and keeping operations within budget deliverables.
- Responsible for organizing and executing events for the KidzKare program- a program that supports community outreach, donation drives, and volunteering to groups in need throughout North County San Diego/San Diego County.
- Provided Accounting Manager with support on all aspects of program updates and billing, managed company petty cash flow and vendor invoicing, as well as member services to include membership drive/renewal/program payments.
- Produced professional and error-free letters, presentations, and spreadsheets for board meetings, member base, and internal staff.
Member Services
Rancho Santa Fe Community Center
Rancho Santa Fe, CA
11.2016 - 05.2017
- Managed the receptionist area, greeted visitors, responded to telephone calls, and in-person requests for information.
- Provided recreation staff with detailed segmented lists for each child care program, activity lists, and daily schedule.
- Supported membership program by providing updated contingency information/renewal of memberships, accounting updates.
Volunteer Coordinator, Team Support
Tabor Academy Office of Advancement
Marion, MA
01.2009 - 06.2015
- Successfully developed and rolled out Alumni Volunteer Program to include volunteer participation within the Alumni Fundraising efforts.
- Implemented and managed the online volunteer program, AgentSphere. Worked directly with developers to ensure program development met specific needs, trained staff, and volunteers on the use of the program.
- Created Alumni Volunteer monthly meeting agendas and reports, ran monthly meeting conference calls, and managed alumni volunteer project timelines.
- Created mailing list segmentation for Annual fund communications.
- Worked directly with designers/mailing house vendors to ensure message/mailing dates and correct sequencing was met for major Annual Fund solicitations.
- Reviewed and maintained confidential constituent records in the Advancement Office database/fundraising-specific software, Raisers Edge.
- Supported Communications Director in the upkeep of the alumni pages for the Tabor Academy website.
- Managed the annual fund finance report, reporting its outcome at biweekly staff meetings, monthly and yearly reports.
Education
Bachelor of Arts - Fine Art/Design
University of CT
Skills
- Team leadership, training and development
- Strategic Planning/Coordination
- Fundrasing/Event Specialist
- Program Management
- Client services
Affiliations
- Mission Estancia Elementary School, Carlsbad, CA - PTA Member
- Marion Art Center, Marion, MA - Board Member; Secretary and Fundraising Events Coordinator
- Sippican Tennis Club, Marion, MA - Board Member; Events Coordinator
- Sippican Elementary School, Program Coordinator of Extra Curricular Events
Timeline
Executive Director
Rancho Santa Fe Community Center
06.2020 - Current
Office Manager/Advancement Associate
Rancho Santa Fe Community Center
05.2017 - 06.2020
Member Services
Rancho Santa Fe Community Center
11.2016 - 05.2017
Volunteer Coordinator, Team Support
Tabor Academy Office of Advancement
01.2009 - 06.2015
Bachelor of Arts - Fine Art/Design
University of CT
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