Mariah Hamilton
Atlanta ,GA
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
Work History
Breakfast Attendant/ Guest Services
Residence Inn
06.2025 - Current
- Delivered welcoming and professional guest service in a multicultural environment.
- Engaged with guests to provide exceptional customer service and dining experience.
- Prepared and presented a daily breakfast buffet for guests.
- Trained new team members on breakfast setup, service, and safety procedures.
- Supported management by hosting and facilitating brief shift meetings to relay priorities and build community
Night Auditor
Hilton
12.2022 - 05.2025
- Serve as first point of contact for guests, handling check-ins, check-outs, and reservation inquiries.
- Assisted with daily operational communication via email, documenting overnight activity, guest concerns, maintenance issues, and financial notes for senior management review.
- Communicated effectively with department leaders to ensure smooth shift transitions and follow-up on action items.
- Ensured clear, professional communication between front desk, housekeeping, and management to maintain service standards and efficiency.
- Resolve guest issues ensuring a high level of satisfaction.
- Maintain accurate records while managing phone and email communication.
- Perform end-of-day procedures.
- Serve as Manager on Duty (MOD) overnight, ensuring smooth operations.
Communications & Production Assistant
UTV- University of Missouri-St. Louis
08.2022 - 05.2025
- Edited video content and created promotional packages using Adobe Premiere Pro and Canva.
- Assisted with lighting, sound, and teleprompter setup for interviews and on-camera segments.
- Helped host and coordinate staff meetings, sharing schedules, priorities, and procedural updates.
- Supported day-to-day operations by tracking timelines, coordinating tasks, and resolving workflow issues.
- Acted as a communication liaison between multiple teams to ensure smooth operations in a fast-paced environment.
Student Broadcaster
University of Missouri-St. Louis
09.2024 - 12.2024
- Rotated through broadcast roles including director, audio technician, and video editor.
- Contributed to live news-style productions, meeting tight deadlines in a fast-paced environment.
- Practiced writing, segment timing, and rundown organization for news-style broadcasts.
Education
B.A - Communications
University of Missouri - Saint Louis
Saint Louis, Missouri12-2025
Skills
- Effective communication
- Customer service
- Project management
- Team collaboration
- Interpersonal communication
- Guest relations
Languages
ASL (Sign Language)
Professional
Timeline
Breakfast Attendant/ Guest Services
Residence Inn
06.2025 - Current
Student Broadcaster
University of Missouri-St. Louis
09.2024 - 12.2024
Night Auditor
Hilton
12.2022 - 05.2025
Communications & Production Assistant
UTV- University of Missouri-St. Louis
08.2022 - 05.2025
B.A - Communications
University of Missouri - Saint Louis