Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Hi, I’m

Kimberly Breest

Random Lake,Wisconsin
Every problem is a gift—without problems we would not grow.
Tony Robbins

Summary

IT Specialist, Bachelor of Science in Information Technology and IT skills. Support business IT infrastructure. Support internal users and clients with technical support and troubleshooting. Providing top notch support for SaaS CMS/Payroll systems and the IT infrastructure Design and code websites, Create print projects for ad campaigns, code web forms, troubleshoot and edit existing code, diagnose network issues, set up website and email DNS, and provide user perspectives to IT development and Senior Management.

A broad IT background and familiar with a variety of technologies like C# to SQL or CSS to XML or DNS to VPN, etc. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.

Overview

23
years of professional experience

Work History

Networkers Funding. LLC

Information Technology
12.2013 - Current

Job overview

  • Adobe Creative Suite to create websites and print projects
  • Familiar with Dreamweaver to design or update websites that may contain HTML5, CSS3, XML, HTML 5 Animation and JavaScript
  • Proficient in Adobe InDesign, Adobe Photoshop, Adobe Acrobat, Adobe Illustrator, Adobe Muse and Dreamweaver with some knowledge of Adobe Animate
  • Can troubleshoot and edit code in ASP, C#, JavaScript, jQuery, HTM5, XML, PHP and CSS3
  • Used APIs to integrate data or modules into websites
  • Proficient in responsive design structure
  • Familiar with Bootstrap but prefer to use custom CSS
  • Microsoft Visual Studio
  • Program custom forms and web applications in C#
  • Familiar with Microsoft Windows through Windows 11 as well as Mac OS
  • Troubleshoot Windows OS and hardware issues on computers via remote connection and phone
  • Provide some Mac OS support
  • Provide phone and remote support for Networkers’ proprietary staffing software
  • Provide internal computer and technology support
  • Manage desktop support and maintain and upgrade servers
  • Maintain email server for hosted client email, Barracuda VM firewall on Hyper-V and set up/maintain web hosting for client websites in IIS Manger on Windows Server 2012R2
  • Assist in directing client’s domain to hosting for their website as well as email and ensure that DNS records are set up correctly
  • Admin Office 365 account including Exchange settings for internal users
  • Maintain several servers with versions of Windows Server ranging from 2003 - 2022 and MS SQL versions ranging from 2000- 2022.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones

NIC Technologies, LLC

Web & Graphic Designer/Computer Repair Tech
09.2012 - 12.2013

Job overview

  • Troubleshooting Windows OS and hardware issues on computers in the customer’s home
  • Repairing computers on site or at the office
  • Using Adobe Creative Suite to create images for websites and print projects
  • Using Dreamweaver to design or update websites using HTML, XML, Flash, and JavaScript
  • Proficient in Adobe InDesign, Adobe Photoshop, Adobe Acrobat, Adobe Illustrator, and Dreamweaver with some knowledge of Adobe Flash and Adobe Fireworks
  • Can troubleshoot or edit code in JavaScript, HTML, XHTML, XML, PHP, and CSS
  • Proficient in Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, and Microsoft Outlook.
  • Developed creative design for print materials, brochures, banners, and signs
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications

The Threshold, Inc.

Administrative Assistant/Receptionist/Graphic Design
09.2008 - 09.2011

Job overview

  • Running front desk for non-profit organization
  • Responsible for answering phone and directing calls, typing meeting minutes, tracking transportation, updating and creating documents and forms, distributing mail, updating lists, maintaining meeting calendar, and providing general support
  • Assisting with computer/technology issues and software questions
  • Using Adobe Creative Suite to create publications
  • Creating and maintaining websites
  • Proficient in Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Adobe InDesign, Adobe Photoshop, Adobe Acrobat, Adobe Illustrator, Adobe Flash, Adobe Fireworks, and Dreamweaver.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and data
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency

Metalwerx, Inc.

Office Manager
08.2007 - 08.2008

Job overview

  • Handling all office work for metal fabrication shop
  • Job entry & shipping, billing, AR & AP, pricing, collections, purchasing
  • Troubleshooting computer and network issues, software updates, database setup and administration, website creation and maintenance, and some marketing.

Kohler Co.

Market Research
02.2005 - 07.2007

Job overview

  • Working in Market Research
  • Assisting with daily activities, data analysis, and research
  • Using various databases to gather data and create reports
  • Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Adobe Photoshop, Adobe Acrobat, Macromedia Dreamweaver, SAP, and SAS.
  • Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand
  • Prepared reports of findings by illustrating data graphically and translating complex findings into written text
  • Created and presented real-time reports on current market conditions to upper management
  • Devised data visualization dashboards to make complex data more accessible to stakeholders

West Bend Savings Bank

Marketing Assistant
04.2001 - 12.2004

Job overview

  • Assisted Marketing department
  • Tracking inventory and expenses, preparing reports, running reports through Marquis, creating custom reports with custom database queries, preparing mass mailings and form letters, ordering merchandise, and assisting in ad production
  • Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Publisher, Adobe Photoshop, and Adobe Acrobat.
  • Collected, analyzed and summarized data and trends to provide marketing tracking and research
  • Created customized marketing materials to increase product awareness
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions

Education

University of Phoenix
Phoenix, AZ

Bachelor of Science from Information Technology, Information Technology Support
06.2011

University Overview

GPA: 3.82

Random Lake High School
Random Lake, WI

High School
06.1991

University Overview

  • Honors: Member of the National Honors Society. Participated in Band, Marching Band, Jazz band, Chamber Chorale, Concert Choir, Plays, & Musicals.
  • GPA: 3.675

Skills

  • Technical Support Expertise
  • IT Documentation Development
  • Technical Troubleshooting
  • SaaS

Languages

English
Spanish
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Information Technology

Networkers Funding. LLC
12.2013 - Current

Web & Graphic Designer/Computer Repair Tech

NIC Technologies, LLC
09.2012 - 12.2013

Administrative Assistant/Receptionist/Graphic Design

The Threshold, Inc.
09.2008 - 09.2011

Office Manager

Metalwerx, Inc.
08.2007 - 08.2008

Market Research

Kohler Co.
02.2005 - 07.2007

Marketing Assistant

West Bend Savings Bank
04.2001 - 12.2004

University of Phoenix

Bachelor of Science from Information Technology, Information Technology Support

Random Lake High School

High School
Kimberly Breest