IT Specialist, Bachelor of Science in Information Technology and IT skills. Support business IT infrastructure. Support internal users and clients with technical support and troubleshooting. Providing top notch support for SaaS CMS/Payroll systems and the IT infrastructure Design and code websites, Create print projects for ad campaigns, code web forms, troubleshoot and edit existing code, diagnose network issues, set up website and email DNS, and provide user perspectives to IT development and Senior Management.
A broad IT background and familiar with a variety of technologies like C# to SQL or CSS to XML or DNS to VPN, etc. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
GPA: 3.82