Kota (Angelina) Hombach
Purcellville,VA
Summary
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Purcellville - Barista
Starbucks
08.2022 - Current
- Building strong connections with customers
- Achieving high standards for quality, speed, and overall pleasant environment
- Functioning in high-stress, quick-paced work conditions
- Learned new abilities, food creation processes, safety procedures, and OSHA health codes.
- Supported training efforts for new hires, sharing knowledge of coffee-making techniques and customer service standards.
- Used POS system to accurately enter orders and process payments.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Cashier/Sales Associate
Torrid
06.2022 - 09.2022
- Communicating deals and promotions with customers
- Satisfied consumers by efficiently receiving and completing online orders
- Met customer's standards with quick and effective service
- Entered orders into POS system, and processed payments promptly
Cashier
Cafesano
05.2021 - 04.2022
- Maintaining order of food preparation
- Participated in hands-on customer service and connections
- Experienced handling inventory, accurately entering orders into POS systems, and processing payments.
Education
Bachelor of Science - Software Engineering
Arizona State University
Online2028
Advanced Diploma -
Dominion High School
Sterling, VA06.2023
Skills
- Java, CSS, HTML experience
- Product Management & Inventory
- Self-Directed
- Completing tasks
- Soft selling
- Conflict Resolution
- Quality Control
- Customer Service
- Professional Demeanor
- Adaptable and Flexible
- POS Systems
- Interpersonal Communication
Certification
- Child and Baby First Aid/CPR/AED , American Red Cross - 6/20/2023 - 6/20/2025
- Javascript, Codecademy - 08/2023
Timeline
Purcellville - Barista
Starbucks
08.2022 - Current
Cashier/Sales Associate
Torrid
06.2022 - 09.2022
Cashier
Cafesano
05.2021 - 04.2022
Bachelor of Science - Software Engineering
Arizona State University
Advanced Diploma -
Dominion High School
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