Kaafi Adam
Columbus,OH
Summary
With a proven track record at Prime Early Learning Center, I excel in strategic planning and relationship building, enhancing team collaboration and boosting productivity by over 30%. My expertise spans operations management and people management, driving continuous improvement and fostering a culture of engagement and professional growth.
Overview
18
18
years of professional experience
Work History
Director
Prime Early Learning Center
01.2018 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Director
Hope Early Education Center
02.2016 - 09.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Developed class schedule and making sure all the teachers are flowing the class schedule.
- Enforcing state and local rules in center
- Hiring
Dispatcher
Excel Trucking
06.2013 - 02.2016
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 15 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Manager's Assistant
Global Mall
11.2011 - 06.2013
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Scheduled meetings and managed calendar.
- Resolved basic computer and office equipment issues through troubleshooting.
Cashier Team Lead
Target
05.2010 - 09.2011
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Supervisor
IBM
03.2007 - 05.2011
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Security Officer
Premier Security, Inc
01.2008 - 09.2010
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
High School Diploma -
Hirda Secondary School
Somalia11-2005
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Operations management
- Team management
- Staff management
- Issues resolution
- Rules and regulations
- Business administration
- Media relations
- Social media marketing
- Community engagement
Languages
Swahili
Limited Working
Arabic
Limited Working
English
Full Professional
Timeline
Director
Prime Early Learning Center
01.2018 - Current
Director
Hope Early Education Center
02.2016 - 09.2024
Dispatcher
Excel Trucking
06.2013 - 02.2016
Manager's Assistant
Global Mall
11.2011 - 06.2013
Cashier Team Lead
Target
05.2010 - 09.2011
Security Officer
Premier Security, Inc
01.2008 - 09.2010
Supervisor
IBM
03.2007 - 05.2011
High School Diploma -
Hirda Secondary School
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