Kaalya Moniz
Turlock,CA
Summary
Dedicated and detail-oriented professional with experience in customer support and administrative duties seeking a challenging administrative position where I can utilize my skills and knowledge to contribute to the success of the organization.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
McDonald's
Turlock
05.2018 - Current
- Applied company policies and procedures to daily tasks to ensure consistency and efficiency.
- Analyzed reports related to financial data to identify trends and make informed decisions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects simultaneously while prioritizing tasks to meet deadlines.
- Gained expertise in utilizing advanced office systems and technologies, resulting in enhanced productivity and effectiveness.
- Executed administrative functions involving filing, organization, and record maintenance.
- Corresponded with multiple customers daily to address inquiries, concerns, and complaints.
Education
Bachelor of Arts - Psychology
California State University, Stanislaus
Turlock, CA05-2020
Skills
- Ability to correspond with multiple contacts
- Ability to clearly communicate through speech and written communication
- Ability to juggle multiple projects while prioritizing efficiently
- Ability to analyze reports in regards to financial data
- Excellent oral and written communication skills
- Proficient in office systems and ability to adapt to a broader range of technology
- Capacity to apply a wide variety of policies and procedures independently
Additional Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
References
References available upon request.
Timeline
Customer Service Representative
McDonald's
05.2018 - Current
Bachelor of Arts - Psychology
California State University, Stanislaus
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