Kaaren Alcala
Sacramento,CA
Summary
Well-organized and creative Merchandising professional successful at representing consumer tastes and needs in retail market. Accurately assess competition and pursues effective ways to boost sales and reinforce client brands.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Store Representative
Abercrombie & Fitch
10.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
Sales Associate
Forever 21
08.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Host/ Server
Silver Service Events
05.2022 - 08.2023
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
- Checked identification for minimum age for sale of alcoholic beverages.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
- Supported needs of 20- person wait staff who attended to specific needs of countless customers daily for the restaurant with social relevancy and intentionality.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
Sales and Merchandise Associate
Fabletics
11.2022 - 12.2022
- Worked closely with 50 customers per day to determine their needs, answered questions related to merchandise and recommended right merchandise and ensure that products are stocked in timely manner
Assistant
Sacramento Fashion Week
08.2021 - 05.2022
- Worked preparing for fashion shows, photoshoots and launches, assisted coordinating models, preparing wardrobes
- Worked closely with management to provide effective assistance for specific aspects of business operations
Education
Bachelor of Science - Fashion Merchandising And Management
Sacramento State University
Sacramento, CA2023
Certificate - Justice
Harvard University
Cambridge, MA05.2021
Skills
- Strong leadership skills
- Ability to communicate effectively
- Problem solving skills
- Customer engagement
- Interpersonal skills
- Multitasking capabilities
- Brand representation
- Proficiency in marketing
- Proficiency in merchandising and management
- Employee Motivation
- Sales Expertise
Certification
Office Safety Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Store Representative
Abercrombie & Fitch
10.2023 - Current
Sales Associate
Forever 21
08.2023 - 10.2023
Sales and Merchandise Associate
Fabletics
11.2022 - 12.2022
Host/ Server
Silver Service Events
05.2022 - 08.2023
Assistant
Sacramento Fashion Week
08.2021 - 05.2022
Bachelor of Science - Fashion Merchandising And Management
Sacramento State University
Certificate - Justice
Harvard University