Kaatje Jarrell
Birmingham,AL
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my food handling and exceptional customer service skills at Flemings Steakhouse to significantly improve guest satisfaction. My ability to collaborate effectively with teams and prioritize tasks efficiently underpins my track record of success in fast-paced environments. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
2
2
years of professional experience
Work History
Back Server
Flemings Steakhouse
Birmingham, AL
10.2024 - Current
- Provided assistance to fellow servers when necessary or requested by management.
- Greeted guests and provided them with menus.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
- Adhered to sanitation regulations when handling food products.
- Checked back with guests to ensure satisfaction with each course.
- Cleared dishes from tables between courses and after meals.
- Performed side work duties such as restocking condiments, refilling ice bins.
- Ensured that all food orders were accurate and served promptly.
- Maintained a clean work station at all times during shift.
- Inspected dining room area for cleanliness prior to seating guests.
- Demonstrated ability to handle multiple tasks while maintaining a high level of professionalism.
- Verified accuracy of bills presented to customers before payment was accepted.
- Anticipated needs of guests before they arise and took appropriate action accordingly.
- Communicated effectively with kitchen staff about orders placed by guests.
- Maintained knowledge of restaurant's wine selection and cocktail recipes.
- Replenished beverages as needed throughout meal service.
- Followed safety guidelines when using sharp knives or other equipment.
- Cleaned tables and chairs to prepare dining area for next customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Food Service Worker
City Bowls
Birmingham, AL
10.2024 - Current
- Assisted with unloading deliveries from suppliers into storage areas.
- Replenished condiments at customer tables as needed.
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Maintained accurate records of sales transactions for end-of-day reports.
- Ensured that all foods were prepared according to health department regulations.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Organized take-out orders for customers who requested them.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Greeted customers upon arrival in the dining area.
- Served meals to customers in a friendly and courteous manner.
- Performed variety of duties related to food service.
- Followed recipes and customer requests to prepare meals.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
Sales Associate
Brandy Melville
Austin, TX
03.2023 - 08.2023
- Kept informed about new products arriving at the store on a regular basis.
- Tracked inventory levels throughout the day and restocked items as needed.
- Stocked shelves with merchandise according to company standards.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Provided product information and answered customer questions.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Assisted customers with finding the right product for their needs.
- Completed transactions in an efficient manner while providing excellent customer service.
- Organized displays to attract customers and promote sales.
- Greeted customers upon entering the store and provided assistance.
- Demonstrated knowledge of store products and services.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Education
Bachelor of Arts - Worship Major
Highlands College
Birmingham, AL05-2027
High School Diploma -
Homeschool
Austin, TX05-2023
Skills
- Food handling
- Order accuracy
- Food safety practices
- Cleanliness standards
- Efficient multitasking
- Table setting
- Team collaboration
- Task prioritization
- Exceptional customer service
- Small group facilitation
- Fundraising expertise
- Youth ministry
- Prayer leadership
- Worship leading
- Social media proficiency
- Influencer collaboration
- Digital publishing
- Content production
- Social media marketing
- Paid advertising
- Live streaming
- Audience engagement
- Social media management
- Social media strategy
- Video editing
- Drill practice
- Strength coaching
- Personal development
- Athlete development
- Communication
- Motivational techniques
- Team Training
- Motivational
- Program leadership
- Group leadership
Affiliations
- singing and songwrting
- guitar
- piano
- drums
- flute
- paintng
- drawing
- poetry
- wrting
- ROTC
Accomplishments
- 3 triathlons
- 4 marathons
- graduated valedictorian
- attending college on a full ride
- 1st place medalist at state cross country and track
- Highest ranked girl officer in ROTC
Timeline
Back Server
Flemings Steakhouse
10.2024 - Current
Food Service Worker
City Bowls
10.2024 - Current
Sales Associate
Brandy Melville
03.2023 - 08.2023
Bachelor of Arts - Worship Major
Highlands College
High School Diploma -
Homeschool
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